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About the Panasonic S1 with 24-105mm
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- FULL FRAME SENSOR – 24.2-megapixel full-frame (35.6mm x 23.8mm) MOS sensor that provides a wide dynamic range and excellent performance at high sensitivity. (ISO 51200 Max sensitivity)
- 4K HDR VIDEO - 4K 60p/50p, 4K 24/30P unlimited recording, 4K60P 29:59 min limited recording. HDR Mode and Hybrid Log Gamma (HLG). V-Log with Internal 4:2:2 10-bit 4k30/24p (4K60p output only) available via optional software upgrade key.
- 96MP HIGH RESOLUTION MODE – A sensor shift technology suitable for taking very high-resolution landscapes and fine art photos via tripod with toggleable motion correction capabilities
- LVF and MONITOR – 3.2” 2,100K-dot RGBW LCD monitor (3:2 aspect ratio) with triaxial tilt moving element, plus large 5,760k-dot high-resolution OLED eye viewfinder
- RUGGED MIRROLESS CAMERA DESIGN – Dust/splash*/freeze-resistant design withstands heavy field use under harsh conditions for high mobility
The Panasonic LUMIX S1 Digital Single Lens Mirrorless (DSLM) camera incorporates a 24.2 megapixel high resolution 35mm full-frame MOS sensor. The LUMIX S1 utilizes the new L-Mount standard, which boasts a well-balanced, large inner diameter and compact dimensions for a flange focus to realize optimum size and performance as a digital mirrorless camera system.
The LUMIX S1 yields unprecedented image quality with high resolution, rich gradation and superior color reproduction. A high-speed, high-precision AF system based on advanced control technology over the lens, the sensor, and the new Venus Engine enable the user to capture the precise moment in the finest detail. The LUMIX S1 Series also boasts industry-leading video recording performance (4K 60p/50p), intuitive control, a rugged design for heavy field use, durability, and expandability. The LUMIX S1 is splash resistant* and dust resistant but also operates down to -10 degrees Centigrade. The mirrorless camera’s shutter unit is also durable for approximately 400,000 cycles. Camera performance, lightweight construction, and Dust/Splash/Freeze-Resistant Design are some of the features you’ll enjoy while shooting with the Panasonic LUMIX S Series Digital Mirrorless Cameras.
NOTICES AND DISCLAIMERS: Splash Resistant* / Dust Resistant: SPLASH RESISTANT is a term used to describe an extra level of protection this device offers against accidental exposure to a minimal amount of moisture, water or dust. Splash Resistant does not guarantee that damage will not occur if this device is subjected to direct contact with water. MINIMIZING DAMAGE: In order to minimize the possibility of damage, please be sure the following precautions are taken: (A) The Splash Resistant feature only works in conjunction with the cameras, lenses, and accessories that carry the same Panasonic Splash Resistant certification. (B) The device is not designed to be Dust and Splash Resistant when or if a USB connection cable or the cable holder is attached to it. (C) Make sure that all doors, socket caps and terminal covers are securely closed. (D) Make sure that you are in a dry and secure place when changing the battery, lens or memory card, or other accessory. After changing, make sure their protective doors are securely closed. (E) If this device is exposed to water, sand or any other foreign material clean it as soon as possible, taking the necessary precautions that the foreign substance does not get inside the device. CAMERA MONITOR CLEANING: If sand, dust, or liquids such as water droplets adhere to the monitor, wipe them off with a dry soft cloth. (A) Not doing so may cause the monitor to respond incorrectly to touch operations. (C) If the monitor is closed when such liquids are present, malfunction may result. COLD TEMPERATURES: When using in cold temperatures (10C to 0C (14 F to 32 F): Attach a Panasonic interchangeable lens with a minimum recommended operating temperature of 10 C (14 F) before use. CAUTIONS: Do not place your hands inside the camera mount of the digital camera body. Since the sensor unit is a precision apparatus, it may cause a malfunction or damage.
S1 FULL FRAME SENSOR
The LUMIX S1 incorporates a 24.2-megapixel full-frame MOS sensor. It also utilizes a new Venus Engine, which is exclusively tuned for LUMIX full-frame cameras, and its Multipixel Luminance Generation and Intelligent Detail Processing realize natural, high-resolution expression while suppressing color moiré. Three-dimensional Color Control improves the color reproduction of both bright and shadow areas. An AR coating applied on the sensor minimizes ghosts and flaring even in backlighting. This results in natural, true-to-life images from low to high sensitivity. Taking advantage of sufficient light condensation, the LUMIX S1 boasts a wide dynamic range and reproduces sharp images with exceptional clarity. Noise is minimized even when shot at maximum ISO 51200 high sensitivity. It is an ideal camera to use especially in low-light situations.
S1 IS IDEAL FOR VIDEO
The LUMIX S1 supports professional use in videography by taking advantage of the stunning expression performance that a full-frame camera can offer. It records smooth 4K 60p/50p video and enables full-pixel readout of signals in 30p/25p to save truly beautiful footage. Furthermore, the LUMIX S1 will comply with 4:2:2 10-bit internal video recording and V-Log after an optional software upgrade key (sold separately).
DFD FOCUSING TECHNOLOGY
Panasonic’s advanced Contrast AF system with DFD technology has evolved through the development of numerous mirrorless cameras to make the AF system within the LUMIX S Series of cameras nearly flawless. It achieves a fast level of focusing speed and also a tracking performance that is made possible by the adoption of Advanced AI Technology that accurately recognizes moving target subjects.
L-MOUNT LENS SYSTEM
Drawing on the vast expertise of the L-Mount Alliance with Leica Camera and Sigma, various interchangeable lenses are available for the LUMIX S Series.
STABILIZATION
The LUMIX S Series Mirrorless cameras offer integrated Body I.S. (Image Stabilizer) for powerful handshake correction. Panasonic developed an algorithm that precisely calculates shake information acquired not only from a gyro-sensor, but also from the image sensor and accelerometer sensor. This enables more accurate shake detection and compensation, making it possible to use a 5.5-stop slower shutter speed*1. Combining the Body I.S. (5-axis) in the camera and the O.I.S. (Optical Image Stabilizer, 2-axis) in LUMIX S Series lenses, the 5-axis Dual I.S. 2 compensates for larger movements that were conventionally uncontrollable. Maximizing both O.I.S and B.I.S. is highly beneficial in telephoto shots and in adverse situations, such as in low-light or with one-handed shooting with a 6-stop slower shutter speed*2. The 5-axis Dual I.S. 2 works for both photo and video recording, including 4K. The Body I.S. compensates for camera movement even when other L-Mount lenses without O.I.S. are used.
*1 Based on the CIPA standard [Yaw/Pitch direction: focusing distance f=50mm, when S-X50 is used.
*2 Based on the CIPA standard [Yaw/Pitch direction: focusing distance f=105mm, when S-R24105 is used.
S1 HIGH RES MODE
Taking full advantage of its high-resolution sensor, the LUMIX S1 provides a High-Resolution mode that faithfully reproduces precise details to be saved as beautiful, highly realistic JPEG/RAW still images. Eight consecutive images are automatically shot while shifting the sensor using the Body I.S. (Image Stabilizer) mechanism and synthesized into a 96-megapixel equivalent (12,000 x 8,000-pixel) image via the new Venus Engine, which boasts high-speed signal processing. This mode is suitable for taking natural landscapes or fine arts with delicate details. This magnificently high-resolution photo is ideal for landscape photography of stationary subjects using a tripod. However, it can also be used in situations where moving subjects are included in the scene, by switching the sub mode.
HLG PHOTO MODE
The HLG*1 Photo mode is a whole new style of photo expression that Panasonic proposes. It provides a wider dynamic range to reproduce light and shadow with more natural contrast. The HLG Photos are produced as an HSP file*2 with compressed high-brightness signals in stunning 4K resolution (3,232 X 2,160) or Full resolution (5,984 X 3,984) in addition to JPEG/RAW files. It excels in the expression of lights, such as sparkling starlight or glaring sunlight. Photographers can show those vibrant images by playing them back on the latest Panasonic 4KTV and other compliant devices via HDMI cable connection.
*1 “HLG (Hybrid Log Gamma)” is an international standard (ITU-R BT.2100) HDR format.
*2 Recorded pictures can be output over HDMI to devices (TV, etc.) that support HLG format pictures for viewing.
Additionally, devices that also support the HSP format can directly play back images.
SHUTTER MECHANISIM
The high-precision shutter unit offers the highest shutter speed at a maximum 1/8000 second to capture spur-of-the-moment, fast moving subjects and to use a high-speed lens with a fully open aperture even outdoors for impressive defocusing. The external flash can be synchronized to a shutter speed of a maximum 1/320 second*.
* As of Feb 2019, feature only supported on DMW-FL580L flash.
DFD FOCUSING TECHNOLOGY
Panasonic has achieved a high-speed AF with its advanced control technology over the major devices - lens, sensor and imaging engine. The lens and sensor communicate at a maximum 480 fps. Combining the Contrast AF with DFD technology, the LUMIX S1 realizes an ultra-high-speed, high-precision AF of approximately 0.08 sec.*1 The LUMIX S1 also boasts high speed burst shooting at 9 fps (AFS) or 6 fps (AFC). With its high subject tracking performance, the LUMIX S1 never loses the target subject. As a camera that excels in low-light shooting, the LUMIX S1 boasts -6EV*2 luminance detection performance with Low Light AF thanks to the higher sensitivity and optimized tuning of the sensor.
*1 11EV, at wide-end with S-R24105 (CIPA) in LVF120 fps setting.
*2 -3EV (low light AF works even if the shooting subject is low in contrast (@10%) with F1.4.
FACE / EYE DETECTION TECHNOLOGY
The face/eye detection technology makes it possible to capture people in crisp focus, the Eye AF even detects the pupil of the eye and precisely focuses on it for impressive portrait shooting. The LUMIX S1R/S1 also incorporates Advanced AI Technology that detects specific subjects - humans and fast-moving animals and birds. The camera keeps tracking these subjects even when they turn their back to the camera.
6K PHOTO MODE
For more continuous burst shooting, 6K PHOTO* makes it possible to capture unmissable moments at 30 fps by extracting the frame with the best timing out of a 6K burst file (in 4:3 or 3:2 aspect ratio) to save as an approximate 18-megapixel equivalent high-resolution photo. The 4K PHOTO enables 60-fps high-speed captures in approximate 8-megapixel equivalent resolution. In 6K PHOTO /4K PHOTO, three exclusive modes can be chosen from depending on the situation; 6K Burst/4K Burst, 6K Burst (Start/Stop)/4K Burst (Start/Stop) and 6K Pre-burst/4K Pre-burst. Users can choose the most suitable burst shooting mode in addition to the regular consecutive shooting mode in full resolution depending on the situation.
* 6K PHOTO is a high speed burst shooting function that cuts a still image out of a 4:3 or 3:2 video footage with approx.18-megapixel (approx. 6000 x 3000 effective pixel count) that the 6K image manages.
LVF
The LVF (Live View Finder) is the key factor for completing the ultra-high-speed response of the camera. The LUMIX S1 has the largest-in-class Real View Finder which boasts a high 5,760k-dot resolution. The 0.78x magnification ratio can be switched to 0.7x or 0.74x according to the shooting situation. Adoption of a high-speed, high-precision OLED (Organic Light-Emitting Diode) for the LVF achieves smooth display at 60 fps/120 fps (switchable) and high-speed response with minimum time lag of less than 0.005 sec as well as 10,000:1 high contrast for exceptional visibility. With minimum distortion and high optical performance, this Real View Finder provides a natural view as seen with the naked eye. It is always sharp and clear from the center all the way to the corners.
TILTING MONITOR
The 2,100K-dot high resolution monitor in 3:2 aspect ratio has adopted a triaxial tilt moving element to secure both durability and operational ease. It also has a touch control system. Live View Boost is another practical feature that makes it possible to check the composition even in total darkness by boosting the sensitivity just for live view. It also incorporates a Night mode that provides mild backlighting. It lets the user watch the subject comfortably even right after viewing the monitor while in a dark situation for a long time. LUMIX S Series cameras include a large Status LCD on the top, allowing users to check the settings at a glance, even while the camera is powered off.
GRIP AND ILLUMINATED CONTROLS
To make the camera so it can be used like a part of the photographer's body, the LUMIX S Series cameras provide a firm grip, making it easy to hold for long periods. The control buttons and dials are located based on an ergonomic study to enable the user to concentrate on shooting. The adoption of an 8-directional joystick and refined UI (User Interface) also supports quick operation during shooting. In addition, illuminated buttons can be of help in low-light situations. An operation lock lever prevents unintentional operation, and the user can choose which operation to lock.
DURABILITY
To be tough enough to withstand heavy field use, the main structure is composed of a magnesium alloy full die-cast front/rear frame. Robust construction and a sealing for every joint, dial, and button makes the LUMIX S Series cameras not only splash resistant* and dust resistant but also enables operation down to -10 degrees Centigrade. The shutter unit is also durable for approximately 400,000 cycles.
*Dust and Splash Resistant does not guarantee that damage will not occur if this camera is subjected to direct contact with dust and water.DUAL MEMORY CARD SLOTS
The LUMIX S1 is equipped with a double Memory Card slot compatible with SD (UHS-II) and XQD Memory Cards for high-speed, high-capacity continuous data recording. Users can flexibly choose the recording method from Relay Recording, Backup Recording or Allocation Recording using the double slots. It will also be compatible with CFexpress in the near future. The 7.2-V 3,100 mAh high-capacity battery can be quickly charged via USB PD (USB Power Delivery) using the bundled USB3.1 Type-C cable. And it also realizes high-speed data transfer.
OPTIONAL ACCESSORIES
A variety of new accessories are available for the LUMIX S Series Mirrorless Cameras including Remote Shutter (DMW-RS2), Eyecup (DMW-EC6), Battery Grip (DMW-BGS1) and USB Adaptor (DMW-BTC14). The USB Adaptor also complies with USB PD and enables quick power charging in approximately 2 hours. The camera can be used while charging via this adaptor. The conventional External Flash (DMW-FL580L / FL360L / FL200L) can also be mounted on the LUMIX S Series cameras.
S1 VIDEO AND V-LOG
The LUMIX S1 features outstanding video recording performance for professional videography with 4K 60p/50p image quality. There is no recording time limit for both Full-HD and 4K (24/30p) video. Notably, the High Sensitivity MOS Sensor on the LUMIX S1 achieves full-pixel readout for an excellent S/N ratio. The HDR (High Dynamic Range) is a mode to reproduce both the bright parts and dark parts of an image, making it look just like human eyes see it. The camera records video with a designated gamma curve compatible with ITU-R BT.2100, and you can now choose Hybrid Log Gamma (HLG) in Photo Style. The LUMIX S1 further expands its potential with a firmware update including 4:2:2 10-bit internal video recording and V-Log with an optional paid software upgrade Key (sold separately).
HIGH SPEED VIDEO PERFORMANCE
As a camera from Panasonic that has been overstepping the limit of video performance in digital cameras, a host of functions are available on the LUMIX S Series. The High-Speed Video lets users record slow-motion video in 4K (/50/48 fps maximum 2x slower in 30p) and FHD (180/150 fps, maximum 6x slower in 30p).
CONNECTIVITY TERMINALS AND PORTS
For the terminal, an HDMI Type A is provided. Plus, a cable lock holder for the HDMI cable is included in the LUMIX S Series to prevent unplugging trouble on location. LINE input is also supported by a 3.5-mm microphone jack. This makes it possible to input sounds from an external audio device, for more efficient video production. A 3.5-mm headphone jack is also available. In addition, it complies with the Microphone Adaptor DMW-XLR1 (sold separately), which is a plug-in type adaptor for an XLR microphone to record high-quality stereo sound. It is ideal for lip-sync recording. Dedicated switches allow direct, quick control. MIC, LINE and CONDENSER MICROPHONES are switchable.
OTHER FEATURES
Photo Style featuring a new Flat mode
To shorten post-processing work, JPEG photos can be adjusted precisely according to the photographer’s intention. The LUMIX S1 also provides a Flat mode that features a plain finish with less contrast and saturation for versatile use.
Variable aspect ratios with new 65:24 and 2:1
In addition to the standard 3:2, 4:3,16:9 and 1:1, 65:24 (Film Panorama) and 2:1 (6 x 12 cm) aspect ratios are available for photo shooting.
I.S. Status Scope
The user can consciously remove the cause of shake by checking a pointer that indicates the camera’s shaking condition. It is available while the viewfinder or rear monitor blacks out even during a long-time exposure.
Flicker Decrease
When the flickering of a fluorescent light is detected, the camera indicates it and releases the shutter when its effect is the least to suppress the discontinuity of exposure or color across a sequence of photos.
*Not available in 6K PHOTO, 4K PHOTO and Post Focus.
Highlight Weighted Light Metering Mode
The Highlight Weighted Light Metering Mode meters light with the priority on highlighted parts, to prevent it from washing out.
New AWBw Auto White Balance mode
In Auto White Balance, a new AWBw that retains a reddish tint is available in addition to conventional AWB (standard) and AWBc (bluish tint). AWBw reproduces healthy, rosy skin color even under fluorescent light.
Bluetooth 4.2 and Wi-Fi 5GHz (IEEE802.11ac)* / 2.4GHz (IEEE802.11b/g/n)
Compatibility with Bluetooth 4.2 (called BLE: Bluetooth Low Energy) enables constant connection with a smartphone/tablet with minimum power consumption. The settings of a LUMIX S1 camera can also be copied and transmitted wirelessly to other S1 cameras when using multiple S1 cameras*1. Also, Wi-Fi 5GHz (IEEE802.11ac)*2 is effective in addition to 2.4GHz (IEEE802.11b/g/n.) This provides even secure and stable connection not only with a smartphone/tablet but also with other devices on location for smooth remote control. Transmission speed of photo/video data is also increased up by using the 5GHz-band*2.
*1 The Settings of LUMIX S1R can be copied to S1R only and the settings of LUMIX S1 can be copied to S1 only.
*2 5GHz Wi-Fi is not available in some countries.
Lumix Tether
This software enables tethered shooting via USB. Users can control the camera by connecting it to a PC via USB. It lets you view the image on a large PC screen while shooting, which is helpful in commercial photoshoots of portraits, products and so on, where continuous confirmation is required. You can use [6K PHOTO] [4K PHOTO] and start and stop video recording with tethered shooting. It is also possible to choose the folder to save the image files in the PC.
Lumix Sync
Lumix Sync is a new application for iOS/Android devices, which enables photo transmission to a smartphone or tablet via easy wireless connection. It also allows remote control of the camera using a smartphone or tablet.
In The Box
- Panasonic S1 body
- 24-105mm lens
- Body Cap
- Hot Shoe Cover
- Eye Cup
- Flash Synchro Socket Cap
- Cover for the Battery Grip Connector
- Shoulder Strap
- Battery Pack
- Battery Charger
- AC Adaptor
- AC Mains Lead
- USB Connection Cable (C-C)
- USB Connection Cable (A-C)
- Cable Holder
- Lens Cap
- Lens Hood
- Lens Rear Cap
Additional Information
Manufacturer | Panasonic |
---|---|
Megapixels | 24 |
Crop Factor | 1x (Full Frame) |
Frames-Per-Second | 9 |
Best Available Video Mode | 4K |
Memory Card Type | Dual Slot (SD/XQD) |
Weather-sealed | Splash / Dust |
Mounts | L Mount |
TYPE | |
Type | Digital Single Lens Mirrorless camera |
Recording media |
XQD Memory Card, SD Memory Card / SDHC Memory Card* / SDXC Memory Card* *Compatible with UHS-I/UHS-II UHS Speed Class 3 standard SDHC/SDXC Memory Cards and UHS-II Video Speed Class 90 standard SDXC Memory Cards. |
Lens mount | L-Mount |
IMAGE SENSOR | |
Type | 35mm full-frame (35.6mm x 23.8mm) CMOS sensor |
Camera effective pixels / Total pixels | 24.20 megapixels / 25.28 megapixels |
Aspect ratio / Color filter | 3:2 / Primary color filter |
Dust reduction system | Supersonic wave filter |
STILL IMAGE | |
Recording file format |
Still image: JPEG (DCF, Exif 2.31), RAW, HLG Photo (CTA-2072)
6K PHOTO** / 4K PHOTO**: 6K PHOTO: MP4 (H.265/HEVC, Audio format: AAC (2ch)) 4K PHOTO: MP4 (H.264/MPEG-4 AVC, Audio format: AAC (2ch)) Extracted still images: JPEG (DCF, Exif 2.31) |
File size (Pixels) |
File size (Pixels) When using full-frame lenses: 3:2 : 6000x4000(L) / 4272x2848(M) / 3024x2016(S) / 12000x8000(XL)* *High Resolution Mode. RAW file. 5184x3456(6K PHOTO) / 3504x2336(4K PHOTO) / 5984x4000(HLG PHOTO, Full-Res.) / 3232x2160(HLG PHOTO, 4K-Res.) 4:3 : 5328x4000(L) / 3792x2848(M) / 2688x2016(S) / 10656x8000(XL)* *High Resolution Mode. RAW file. 4992x3744(6K PHOTO) / 3328x2496(4K PHOTO) / 5312x3984(HLG PHOTO, Full-Res.) / 2880x2160(HLG PHOTO, 4K-Res.) 16:9 :6000x3368(L) / 4272x2400(M) / 3024x1704(S) / 12000x6736(XL)* *High Resolution Mode. RAW file. 3840x2160(4K PHOTO) / 5888x3312(HLG PHOTO, Full-Res.) / 3840x2160(HLG PHOTO, 4K-Res.) 1:1 : 4000x4000(L) / 2848x2848(M) / 2016x2016(S) / 8000x8000(XL)* *High Resolution Mode. RAW file. 2880x2880(4K PHOTO) / 4000x4000(HLG PHOTO, Full-Res.) / 2144x2144(HLG PHOTO, 4K-Res.) 65:24 : 6000x2208(L) 2:1 : 6000x3000(L) When using APS-C lenses: 3:2 : 3984x2656(L) / 2880x1920(M) / 2064x1376(S) 4:3 : 3536x2656(L) / 2560x1920(M) / 1840x1376(S) 16:9 : 3984x2240(L) / 2880x1624(M) / 1920x1080(S) 1:1 : 656x2656(L) / 1920x1920(M) / 1376x1376(S) |
Image quality | RAW / RAW+Fine / RAW+Standard / Fine / Standard |
Color space | sRGB, AdobeRGB |
MOTION PICTURE | |
Recording file format |
MP4: H.264/MPEG-4 AVC (Audio format: LPCM (2ch 48kHz/16-bit), AAC (2ch)), MP4 HEVC: H.265/HEVC (Audio format: AAC (2ch)) AVCHD Progressive (Audio format: Dolby Audio (2ch)), AVCHD (Audio format: Dolby Audio (2ch)) |
MP4** |
[4K] 3840x2160: 59.94p, 150Mbps (4:2:0 8-bit LongGOP) (LPCM) 29.97p, 100Mbps (4:2:0 8-bit LongGOP) (AAC) 23.98p, 100Mbps (4:2:0 8-bit LongGOP) (AAC) [FHD] 1920x1080: 59.94p, 28Mbps (4:2:0 8-bit LongGOP) (AAC) 29.97p, 20Mbps (4:2:0 8-bit LongGOP) (AAC) |
MP4 HEVC** |
[4K] 3840x2160: 29.97p, 72Mbps (4:2:0 10-bit LongGOP) (AAC) (HEVC, HLG recording) 23.98p, 72Mbps (4:2:0 10-bit LongGOP) (AAC) (HEVC, HLG recording) |
AVCHD Progressive** AVCHD** |
[FHD] 1920x1080: 59.94p, 28Mbps (4:2:0 8-bit LongGOP) (Dolby Audio) 59.94i, 24Mbps (4:2:0 8-bit LongGOP) (Dolby Audio) (Sensor output is 29.97fps) 59.94i, 17Mbps (4:2:0 8-bit LongGOP) (Dolby Audio) (Sensor output is 59.94fps) 23.98p, 24Mbps (4:2:0 8-bit LongGOP) (Dolby Audio) |
MP4** High speed video *When Creative Video Mode is selected. |
[4K] 3840x2160 29.97p (Sensor output is 60fps) 23.98p (Sensor output is 48fps) [FHD] 1920x1080 29.97p (Sensor output is 180fps / 150fps) |
Continuous recordable time (Motion picture)** | Approx. 150 min (rear monitor), 140 min (LVF) in [AVCHD/FHD/60p] *When using S-R24105 and SD Memory Card. |
Actual recordable time (Motion picture)** | Approx. 75 min (rear monitor), 70 min (LVF) in [AVCHD/FHD/60p] *When using S-R24105 and SD Memory Card. |
VIEWFINDER | |
Type | OLED Live View Finder |
Pixels | Approx. 5,760k dots |
Field of view / Magnification | Approx. 100% / Approx. 0.78x with 50 mm lens at infinity; -1.0 m-1, when the aspect ratio is set to 3:2 |
Eye point / Diopter adjustment | Approx. 21 mm at infinity; -1.0 m-1 / -4.0 - +2.0 (dpt) |
Eye sensor | Yes |
Display speed | 120fps / 60fps |
Display time lag | Approx. 0.005sec |
REAR MONITOR | |
Type | TFT LCD monitor with static touch control |
Monitor size | Triaxial tilt, 3.2-inch (8.0cm), 3:2 aspect |
Pixels | Approx. 2,100k dots |
Field of view | Approx. 100% |
STATUS LCD | Yes |
FOCUS | |
Type | Contrast AF system |
DFD technology | Yes |
Focus mode | AFS (Single) / AFC (Continuous) / MF |
AF mode |
Auto Detection (Face, Eye, Body, Animal) / Tracking / 225-Area / Zone (Vertical/Horizontal) / Zone (Square) / Zone (Oval) / 1-Area+ / 1-Area / Pinpoint / Custom 1, 2, 3 (Full area touch is available) (Scalable AF frame size and flexible AF position) |
AF detective range | EV -6 - 18 (F1.4, ISO100 equivalent, AFS) |
AF custom setting | EV -6 - 18 (F1.4, ISO100 equivalent, AFS) |
AF custom setting | AF Sensitivity, AF Area Switching Sensitivity, Moving Object Prediction |
AF assist lamp | Yes |
AF lock | Set the Fn button in custom menu to AF lock |
Post Focus / Focus Stacking | Yes / Yes |
Others | AF-ON, Shutter AF, Half Press Release, Focus/Shutter Priority, Quick AF, Continuous AF (during motion picture recording), Eye Sensor AF, AF-Point Scope Setting, AF+MF, MF Guide, MF Assist, Touch MF Assist, Focus Peaking, Touch AF/AE Function, Touch Pad AF, Touch Shutter, Focus Switching for Vert/Hor, Focus Ring Lock, Show/Hide AF Mode |
EXPOSURE CONTROL | |
Light metering system | 1,728-zone multi-pattern sensing system |
Light metering mode | Multiple / Center Weighted / Spot / Highlight Weighted |
Metering range | EV0-18 (F2.0 lens, ISO100 equivalent) |
Exposure mode | Program AE / Aperture Priority AE / Shutter Priority AE / Manual Exposure |
ISO sensitivity (Standard output sensitivity) | Auto / 50* / 100 / 200 / 400 / 800 / 1600 / 3200 / 6400 / 12800 / 25600 / 51200 / 102400* / 204800* (Changeable to 1/3 EV step) *Extended ISO |
Exposure compensation | 1/3 EV step ±5EV (±3EV for motion picture) |
AE lock | Set the Fn button in custom menu to AE lock |
IMAGE STABILIZATION SYSTEM | |
- |
Image sensor shift type (5-axis / 5.5-stop*) *Based on the CIPA standard [Yaw/Pitch direction: focusing distance f=50mm when S-X50 is used.] Dual I.S. (6.0-stop* Dual I.S. 2 compatible) *Based on the CIPA standard [Yaw/Pitch direction: focusing distance f=200mm when S-R70200 is used.] |
WHITE BALANCE | |
White balance | AWB / AWBc / AWBw / Daylight / Cloudy / Shade / Incandescent / Flash / White Set 1, 2, 3, 4 / Color temperature setting 1, 2, 3, 4 |
White balance adjustment | Blue/Amber bias, Magenta/Green bias |
Color temperature setting | 2500-10000K in 100K |
Color temperature setting | 2500-10000K in 100K |
SHUTTER | |
Type | Focal-plane shutter |
Shutter speed |
Still image: Bulb (Max. 30 minutes), 1/8,000 - 60 Electronic front curtain shutter: Bulb (Max. 30 minutes), 1/2,000 - 60 Electronic shutter: Bulb (Max. 60 sec), 1/8,000 - 60 Motion picture: 1/16,000 - 1/25 |
Shutter life | Approx. 400,000 images |
Self timer | 10sec, 3 images / 2sec / 10sec |
Remote control | Remote control by DMW-RS2 (sold separately) |
Silent mode / Shutter type | Yes / Yes (Auto / Mechanical / Electronic front curtain / Electronic / Electronic+NR) |
BURST SHOOTING | |
Burst speed |
Mechanical shutter / Electronic front curtain shutter: AFS/MF: H: 9 frames/sec, M: 5 frames/sec (with Live View), L: 2 frames/sec (with Live View) AFC: H: 6 frames/sec (with Live View), M: 5 frames/sec (with Live View), L: 2 frames/sec (with Live View) Electronic shutter: AFS/MF: H: 9 frames/sec, M: 5 frames/sec (with Live View), L: 2 frames/sec (with Live View) AFC: H: 5 frames/sec (with Live View), M: 5 frames/sec (with Live View), L: 2 frames/sec (with Live View) |
Number of recordable images |
"RAW: More than 90 images RAW+JPEG: More than 70 images JPEG: More than 999 images *Using a Sony Corporation XQD G Series Memory Card. Until the burst shooting speed slows. When recording is performed under the test conditions specified by Panasonic. |
6K PHOTO** / 4K PHOTO** | |
Burst speed |
6K PHOTO: 30 frames/sec 4K PHOTO: 60 frames/sec, 30 frames/sec |
Exif information | Yes (Each JPEG image cropped out of the 6K/4K burst file complies with EXIF.) |
FLASH | |
Flash type | TTL External Flash (sold separately) |
Flash mode | Auto* / Auto/Red-eye Reduction* / Forced On / Forced On/Red-eye Reduction / Slow Sync. / Slow Sync./Red-eye Reduction / Forced Off *For iA only. |
Flash synchronization | 1st Curtain Sync, 2nd Curtain Sync. |
Flash output adjustment | 1/3EV step ±3EV |
Synchronization speed |
Less than 1/320 second *The guide number decreases at 1/320 second. Only when set to M mode or S mode. |
Wireless control | Yes (When using DMW-FL200L / FL360L / FL580L (sold separately)), Wireless Channel: 1ch/2ch/3ch/4ch |
Flash sync socket | Yes |
EXTRA TELE CONVERSION | |
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2.0x (EX S), 1.4x (EX M) *Only for still image recording. |
PHOTO STYLE | |
Photo Style | Standard / Vivid / Natural / Flat / Landscape / Portrait / Monochrome / L. Monochrome / L. Monochrome D / Cinelike D / Cinelike V / Like709 / Standard (HLG) / Monochrome (HLG) / Like2100 / My Photo Style 1-10 |
Picture adjustment |
Contrast / Highlight / Shadow / Saturation / Color Tone / Hue / Filter Effect / Grain Effect / Sharpness / Noise Reduction / ISO / WB *Adjustable settings vary depending on the Photo Style mode. |
FILTER | |
Filter |
Expressive / Retro / Old Days / High Key / Low Key / Sepia / Monochrome / Dynamic Monochrome / Rough Monochrome* / Silky Monochrome* / Impressive Art / High Dynamic / Cross Process / Toy Effect / Toy Pop / Bleach Bypass / Miniature Effect / Soft Focus* / Fantasy / Star Filter* / One Point Color / Sunshine* *For photos only. |
FUNCTION BUTTON | |
REC | Exposure Comp. / Sensitivity / White Balance / Photo Style / Metering Mode / Aspect Ratio / Picture Quality / Picture Size / HLG Photo / High Resolution Mode / 1 Shot Spot Metering / Long Exposure NR / Min. Shutter Speed / 1 Shot RAW+JPG / i.Dynamic Range / Filter Effect / One Push AE / Touch AE / Exposure Mode / AF Mode/MF / AF Custom Setting(Photo) / AF Custom Setting(Video) / Focus Peaking / Focus Peaking Sensitivity / 1-Area AF Moving Speed / Focus Ring Lock / AE LOCK / AF LOCK / AF/AE LOCK / AF-ON / AF-Point Scope / Focus Area Set / Flash Mode / Flash Adjust. / Wireless Flash Setup / Drive Mode / 1 Shot "6K/4K PHOTO" / Bracketing / Silent Mode / Image Stabilizer / Shutter Type / Ex. Tele Conv. / Flicker Decrease (Photo) / Post-Focus / Motion Pic. Rec Format / Motion Pic. Rec Quality / Sound Rec Level Disp. / Sound Rec Level Adj. / Mic. Directivity Adjust / Image Stabilizer / E-Stabilization (Video) / Boost I.S. (Video) / Q.MENU / Rec / Playback Switch / Video Record / LVF/Monitor Switch / LVF Magnification / Dial Operation Switch / Preview / Constant Preview / Level Gauge / Histogram / Photo Grid Line / Live View Boost / Monochrome Live View / Night Mode / LVF/Monitor Disp. Style / Photo/Video Preview / Zebra Pattern / HLG View Assist(Monitor) / HLG View Assist (HDMI) / Sheer Overlay / I.S. Status Scope / Focus Ring Control/ Zoom Control / Destination Card Slot / Wi-Fi / No Setting / Restore to Default |
PLAY | Magnify from AF Point / HLG View Assist(Monitor) / RAW Processing / 6K/4K PHOTO Bulk Saving / Delete Single / Protect / Rating 1, 2, 3, 4, 5 / Copy / Rec/Playback Switch / LVF/Monitor Switch / Video Record / Night Mode / Card Slot Change / Wi-Fi / Send Image (Smartphone) / HLG View Assist (HDMI) / 6K/4K Photo Play / No Setting / Restore to Default |
Fn LEVER | |
Fn LEVER | AF Mode / Photo Style / Picture Quality / Long Exposure NR / Focus Peaking / Bracketing / Silent Mode / Image Stabilizer / Shutter Type / 6K/4K PHOTO (Pre-Burst) / Focus Ring Lock / Touch Screen / Touch Pad AF / Auto Review (Photo) / Live View Boost / Night Mode / Sheer Overlay / Front/Rear/Control Dial Lock / No Setting / Restore to Default |
LEVEL GAUGE | |
LEVEL GAUGE | Yes |
PictBridge compatible | |
INTERFACE | |
USB | SuperSpeed USB 3.1 Gen1 Type-C |
HDMI*** |
Monitor-through: 4:2:2 8bit (Except for [4K/60p]) / 4:2:0 8bit Playback: HDMI TypeA / VIERA Link Video: Auto / 4K/60p / 4K/30p / 1080p / 1080i / 720p / 480p Audio: Stereo |
Audio video output | No |
Remote input | f2.5mm |
External microphone / external audio device input |
f3.5mm for external microphone / external audio device MIC (Plug-in Power) / MIC / LINE is selectable. Stereo/Lens Auto/Shotgun/Super Shotgun/Manual is selectable when attaching DMW-MS2 (sold separately). |
Headphone output | f3.5mm |
Microphone | Stereo, Wind Noise Canceller: OFF / Low* / Standard / High *When attaching DMW-MS2 (sold separately). |
Speaker | Monaural |
Card slot |
Slot 1: XQD Memory Card Slot 2: SD Memory Card, SDHC Memory Card*, SDXC Memory Card* *Compatible with UHS-I/UHS-II UHS Speed Class 3 standard SDHC/SDXC Memory Cards and UHS-II Video Speed Class 90 standard SDXC Memory Cards. |
WIRELESS | |
Wi-Fi |
2.4GHz (STA/AP) (IEEE802.11b/g/n) 5GHz (STA) (IEEE 802.11a/n/ac) *5GHz Wi-Fi is not available in some countries. |
Bluetooth | Bluetooth® v4.2 (Bluetooth Low Energy (BLE)) |
DUST AND SPLASH RESISTANT* | |
DUST AND SPLASH RESISTANT* |
Yes. *Dust and Splash Resistant does not guarantee that damage will not occur if this camera is subjected to direct contact with dust and water." |
POWER | |
Battery |
Li-ion Battery Pack (7.4V, 3050mAh, 23Wh) (bundled) USB power supply, USB power charging |
Battery life (CIPA standard) |
When using XQD memory card: Approx. 380 images (rear monitor), 360 images (LVF), 1,100 images (Power Save LVF mode*) with S-R24105 *Under the test conditions specified by Panasonic based on CIPA standard. When the time to get in the sleep mode is set to 1 sec. When using SD memory card: Approx. 400 images (rear monitor), 380 images (LVF), 1,150 images (Power Save LVF mode*) with S-R24105 *Under the test conditions specified by Panasonic based on CIPA standard. When the time to get in the sleep mode is set to 1 sec. |
Battery grip | DMW-BGS1 (sold separately) |
DIMENSIONS / WEIGHT | |
Dimensions (W x H x D) | Approx. 148.9 x 110.0 x 96.7 mm / 5.86 x 4.33 x 3.81 inch (excluding protrusions) |
Weight |
Approx. 1,021g / 2.25 lb (XQD Memory Card x 1, Battery, Body) Approx. 1,017g / 2.24 lb (SD Memory Card x 1, Battery, Body) Approx. 899g / 1.98 lb (Body only) |
OPERATING ENVIRONMENT | |
Operating temperature**** | -10oC to 40oC (14oF to 104oF) |
Operating humidity | 10%RH to 80%RH |
STANDARD ACCESSORIES | |
Software |
Recording LUMIX Tether This software is used to control a Panasonic digital camera from a PC. It allows you to change various settings of the camera, perform remote recording, and save remotely recorded images to the PC. Check the site below to download and install the software. http://panasonic.jp/support/global/cs/soft/download/d_lumixtether.html (For Windows / Mac)" Playback / Editing The software to edit and playback images on computer is not bundled with this camera. To do this, PHOTOfunSTUDIO 10.1PE is available for download at Panasonic website using computer connected to the Internet. https://panasonic.jp/support/global/cs/soft/download/d_pfs1001pe.html(For Windows) The software to process RAW file on computer is not bundled with this camera. To do this, SILKYPIX Developer Studio is available for download at Ichikawa Soft Laboratory's website using computer connected to the Internet. http://www.isl.co.jp/SILKYPIX/english/p/ (For Windows / Mac) |
Standard accessories | Body Cap, Hot Shoe Cover, Eye Cup, Flash Synchro Socket Cap, Cover for the Battery Grip Connector, Shoulder Strap, Battery Pack, Battery Charger, AC Adaptor, AC Mains Lead, USB Connection Cable (C-C), USB Connection Cable (A-C), Cable Holder, Lens Cap, Lens Hood, Lens Rear Cap |
ADDITIONAL INFORMATION | |
Footnotes |
** About motion picture recording / 6K PHOTO/4K PHOTO recording - 6K PHOTO is a high speed burst shooting function that cuts a still image out of a 4:3 or 3:2 video footage with approx. 18-megapixel (approx. 6000 x 3000 effective pixel count) that the 6K image manages. - Use an SD memory card with SD Speed Class with ""Class 4"" or higher when recording motion pictures in [AVCHD]. - Use an XQD or SD memory card with SD Speed Class with ""Class 4"" or higher when recording motion pictures in [MP4(under 28Mbps)]. - Use an XQD or SD memory card with SD Speed Class with ""UHS-I / UHS-II UHS Speed Class 3 (U3)"" when recording motion pictures with [MP4] in [4K] [High Speed Video] or [6K PHOTO/4K PHOTO]. (SD speed class is the speed standard regarding continuous writing.) - Recording stops when the continuous recording time exceeds 10 minutes with [MP4] in [6K PHOTO]. - Recording stops when the continuous recording time exceeds 15 minutes with [MP4] in [High Speed Video] [4K PHOTO]. - Recording stops when the continuous recording time exceeds 29 minutes and 59 seconds with [MP4] in [4K/60p]. - MP4 motion pictures with [MP4] in [4K]: - When using an XQD memory card of 32 GB or less, or an SDHC memory card: You can continue recording without interruption even if the file size exceeds 4 GB, but the motion picture file will be divided and recorded/played back separately. - When using an XQD memory card over 32 GB, or an SDXC memory card: You can continue recording without interruption even if the file size exceeds 96 GB or 3 hours 4 minutes in length, but the motion picture file will be divided and recorded/played back separately. - MP4 motion pictures with [MP4] in [FHD]: - You can continue recording without interruption even if the file size exceeds 4 GB or 30 minutes in length, but the motion picture file will be divided and recorded/played back separately. - When the ambient temperature is high or continuous recording is performed, the camera may stop the recording to protect itself. Wait until the camera cools down. - XQD is a registered trademark of Sony Corporation. *** For [4K/60p] video output, use an HDMI2.0 cable that has the HDMI logo on it, and that is described as""4K compatible"". **** The camera may stop recording when used in lower or higher than recommended operating temperature: -10 to 40 degrees. |
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Shipping Rules:
We understand that your shipping options can sometimes be confusing and you may have questions. We hope that this explanation helps to clarify how your item will arrive to you. Above all, we make every effort to save you money and get your product to you quickly and in fantastic condition.
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Shipping information for products on Roberts Camera and UsedPhotoPro:
- Your order of NEW products over $100 will ship free of charge. The free shipping method will come via the standard method of our choice of carrier.
- All USED items in condition ‘GOOD’ or better ship free regardless of price.
- Our $100 order total is calculated after all rebates, coupon codes and additional discounts have been applied. Gift cards, freight charges and taxes do not count towards the $100 total.
- *Exceptions to this rule – exceptionally large items (ex: large bags, savage paper, etc.) that are dimensionally weighted by our shipping carriers will not qualify for free shipping and will incur shipping charges.
- *Free shipping applies only to the contiguous 48 states. Orders to Alaska, Hawaii, and international locations do not qualify for our free shipping promotions.
- *Any upgraded or expedited shipping choice by the customer will incur an additional charge.
- *Items that are special order or drop-shipped from our manufacturers and vendors may be ineligible for free shipping.
- *Used items in FAIR or INOPERABLE condition are not eligible for free shipping.
- PO Boxes are NOT eligible for free shipping
Due to an increased risk of fraud in the electronics industry, most items ship with signature required on delivery.
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International shipments with Roberts Camera and UsedPhotoPro
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Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
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We will not declare any package as a "Gift" and we will declare the exact selling price on the customs documents as required by law.
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If you choose International First Class Mail, this method is not trackable and can take up to 60 days for delivery in some countries.
For faster delivery times, please select International Priority Mail or International Express Mail.
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Once your package leaves the USA, the package cannot be tracked until the receiving country's post office scans the package and updates the status.
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Shipping information for products on Roberts Place:
- Your order of NEW products on robertsplace.co will ship free of charge. The free shipping method will come via the standard method of our choice of carrier.
- *Exceptions to this rule – exceptionally large items (ex: large speaker systems) that are dimensionally weighted by our shipping carriers will not qualify for free shipping and will incur additional shipping and handling charges.
- *Any shipment under $500 that requires freight (LTL) delivery service will incur a flat $100 shipping charge. Freight/LTL shipments are only available for the contiguous 48 states.
- *Free shipping applies only to the contiguous 48 states. Orders to Alaska, Hawaii and Puerto Rico do not qualify for our free shipping promotions and will be charged the cost for shipping and handling.
- *Any upgraded or expedited shipping choice by the customer will incur an additional charge.
- *Items that are special order or drop-shipped from our manufacturers and vendors may be ineligible for free shipping
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International shipments with Roberts Place:
- Products purchased on robertsplace.co are not eligible for international shipping.
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The Carriers We Use
We will ship your order in the most cost effective manner available to us.
We utilize multiple carriers to get you the best rate. Those options include, but are not limited to:
UPS
- SurePost
- Ground Delivery
- 3rd Day
- 2nd Day
- Next Day
FEDEX
- Home Delivery
- Ground Delivery
- 3rd Day
- 2nd Day
- Next Day
USPS
- First Class Mail
- Media Mail
- Priority Mail
- Priority Mail Express
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A Few Additional Things To Note
- Shipments to PO boxes can only be shipped via US Postal Service
- PO Boxes are NOT eligible for free shipping
- International shipments may incur additional shipping charges. You will be notified via email of those charges and you can chose at that time to accept or decline. Taxes, duties and other fees may be charged by your destination country. Roberts is not responsible for those fees, nor does Roberts have the ability to estimate those fees. You will be charged all shipping and additional fees associated with any item returned because of non-delivery. This includes but is not limited to: Failure to pay said duties and taxes, incorrect address, not available to receive package in timely manner resulting in package being returned to Roberts or Used Photo Pro.
- Gift cards are sent via electronic delivery only, and an email will be sent with gift card information
- You will receive an email with your order tracking number once your order has shipped
- Roberts Camera order cut-off times:
- Monday – Friday: Your order will ship same day if your order is placed by 1:00pm EST
- Saturday/Sunday: Any order placed after 1pm on Friday will ship on Monday
- UsedPhotoPro order cut-off times:
- Monday – Friday: Your order will ship same day if your order is placed by 11:00am EST. All expedited (Overnight and 2nd day) orders placed before 1:00PM EST will ship the same day..
- Order posted after these cut-offs on Friday will ship the next business weekday.
- We are not responsible for lost, stolen or damaged items shipping to Roberts Camera/UsedPhotoPro. All packages must be shipped prepaid. Roberts/UsedPhotoPro will not accept packages shipped COD. Please be sure to insure any package that you are sending to Roberts/UsedPhotoPro and keep a list of serial numbers for your records.
- ALL ORDERS ARE SUBJECT TO APPROVAL BY OUR PROCESSING DEPARTMENT. WE WILL NOTIFY YOU IN A REASONABLE AMOUNT OF TIME IF YOUR ORDER MAY BE DELAYED.
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Our Return Policies
Do not complete your manufacturer's warranty cards until you have read this information completely and understand how it will effect your return!Roberts Camera and UsedPhotoPro
If your item was purchased on robertsplace.co, please see below for separate return policy informationAt Roberts Camera and UsedPhotoPro we understand that sometimes you might have a change of heart and decide that you need to return your product. Therefore, we are proud to offer a 14-day Hassle Free Return Policy. If you would like to return your purchase within fourteen (14) days of receiving it, please contact our customer service department so that we may assist you and issue you a return authorization. Sending merchandise without authorization may delay your return. Items returned must be in the same condition that they were received and must include all items (including box and accessories) that they shipped with in order to be eligible for a full refund.
- All returned merchandise must be accompanied by a sales receipt and be returned within 14 days of purchase.
- All used items over $1500.00 are subject to a 15% restocking fee.
- Roberts and UsedPhotoPro reserve the right to charge a 10%-20% restocking fee for any item being returned to us for any reason other than manufacturer or product defect. This restocking fee will not be applied in most instances, but may be applied at our discretion in the event of frequent and excessive returns or other activity that does not comply with our business practices.
- No refunds or exchanges on special order merchandise.
- All merchandise must be returned in its original packaging. If a warranty card was included, it must be returned BLANK and not completed. Once the warranty card is completed, we cannot help you by exchanging your item and any problems will have to be handled as warranty claims with the manufacturer.
- Merchandise purchased 'As Is' may not be returned for any reason.
- After 14 days, products in new condition will be subject to manufacturer's warranty and the warranty card included with your product should be consulted for information on getting your product serviced or replaced. Roberts Camera will happily mediate this process for you. If you so desire, see our Repair Policies below for more details.
- After 14 days, merchandise cannot be returned to Roberts as new stock.
- After 14 days, functional products may be returned to us as used stock. The value you will be offered for products in this case will be determined by current used market value. To request a quote on the value of your used gear, please click here
- Sales of all sensitized materials including film, paper, video and audio tape are final. There will be no returns, refunds or exchanges on these items.
- Drones: No returns on drones unless due to manufacturer defect. If defective, they must return prior to 7 business days of receiving the item. All repairs on DJI drones must go through dji.com.
- If an item is returned to Roberts due to a product defect or a Roberts' error, Roberts will cover the cost of the return shipping. If you are returning your product due to a customer error (i.e. you ordered an item not compatible with your gear) or you decide you do not want the item after all, you will be responsible for the cost of the return shipping to Roberts. This shipping cost will be deducted from your return credit.
- We are not responsible for lost, stolen or damaged items shipping to Roberts Camera/UsedPhotoPro. All packages must be shipped prepaid. Roberts/UsedPhotoPro will not accept packages shipped COD. Please be sure to insure any package that you are sending to Roberts/UsedPhotoPro and keep a list of serial numbers for your records.
Roberts Place Return Policy
When purchasing an item on robertsplace.co we understand that sometimes you might have a change of heart and decide that you need to return your product. Therefore, we are proud to offer a 30 day Hassle Free Return Policy. If you would like to return your purchase within thirty (30) days of receiving it, please contact our customer service department so that we may assist you and issue you a return authorization. Sending merchandise without authorization may delay your return. Items returned must be in the same condition that they were received and must include all items (including box and accessories) that they shipped with in order to be eligible for a full refund.
- All returned merchandise must be accompanied by a sales receipt and be returned within 30 days of purchase.
- All items over $1500.00 are subject to a 15% restocking fee.
- No refunds or exchanges on special order merchandise.
- All merchandise must be returned in its original packaging. If a warranty card was included, it must be returned BLANK and not completed. Once the warranty card is completed, we cannot help you by exchanging your item and any problems will have to be handled as warranty claims with the manufacturer.
- Merchandise purchased 'As Is' may not be returned for any reason.
- After 30 days, products in new condition will be subject to manufacturer's warranty and the warranty card included with your product should be consulted for information on getting your product serviced or replaced.
- After 30 days, merchandise cannot be returned to Roberts Place as new stock.
Initiate a Return
If there are any questions or problems with your order, please feel free to contact your salesperson or the following web services departments directly, as we will work to get you completely taken care of:
- If your product was ordered via robertscamera.com - please contact us at 1-800-726-5544 or [email protected] to process your return
- If your product was ordered via usedphotopro.com or our eBay store - please contact us at 317-917-7055 or [email protected] to process your return
- If your product was purchased on robertsplace.co, please contact us at 317-426-0561 or via [email protected]
- If your product was ordered via Amazon, please initiate a return request from your order in your Amazon account history. Returns may not be initiated outside of Amazon for orders placed via Amazon.com.
- If you have a product that you need to return due to initial defect or otherwise, please call us at 1-800-726-5544 to obtain a Return Authorization Number (RA#). If an RA# is not obtained, it may delay any credits or replacements requested.
Holiday Gifts
We know that during the holiday season, you might be purchasing some gifts that cannot always be properly tested out within our standard 14 day return policy. That is why during the holiday season we offer an extended return policy for your convenience! For any purchase made between Thanksgiving and Christmas Eve, please indicate in the gift message area that your purchase is a gift. This will qualify you to return any purchase made during the holiday season NO LATER THAN JANUARY 10th. Your item must be in the same condition that is was received and be returned with the receipt as well as the original packaging to receive a full refund. After January 10th, merchandise cannot be returned to Roberts as new stock. All other return policies apply.
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Our Rewards Program
Roberts Camera, UsedPhotoPro, and Roberts Place appreciate all of our customers very much. We know that you have many, many choices when you shop and we are grateful that you have chosen to place your trust in us. And to reward you for that, we think that you should get a little something back when you shop with us! Therefore, we are very pleased to roll out an updated rewards program to not only say thank you for shopping with us, but also to thank you for sharing us with your friends and family!
Our rewards program gives you the opportunity to earn real money towards your next purchase through signing up for an account with us, shopping, leaving reviews, sharing your purchases and favorite products on Twitter, Facebook or Pinterest, and much, much more. (Hint: We make it pretty easy to earn these points...so take advantage!)
$100 = 100 Points = $1 Spent Earned Cash back Here are a few rules and then check out our handy chart below to see how you can start earning rewards points today!
- You earn 100 points for every $100 that you spend!
- 100 points = $1 cash back to you!
- Points must be used within 6 months from the date earned, at this point they will expire and you will no longer be able to redeem them.
- There is no limit on how many points you can redeem at a time!
- You must have an account with us to earn and redeem points.
- Not all orders and purchases with Roberts will qualify to earn reward points. Purchases made for business, corporate, government or EDU accounts may not qualify for points and orders placed over the phone may not qualify. Roberts reserves the right to modify this reward policy at any time.
- Rewards points may not be used to purchase gift cards for Roberts Camera or UsedPhotoPro
Points Limits Create an Account (required to earn points) 250 One-time Send a product to a friend 5 Unlimited Have a birthday (must provide a birthday in your account) 100 Once a year automatically Like, tweet, or pin a product page 5 2 per day each Share a purchase on FB or Twitter 10 Once per day each
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How We Handle Preorders
- Your preorder with Roberts adds your name to a waitlist for this equipment. You do not have to pay any money to be added to our waitlist.
- When this product arrives in our warehouse, we will contact you directly to determine if you would like to move forward with the purchase of this product.
- At that time, you will be provided with pricing and a delivery time frame.
We do our best to reflect the price you will be charged to complete your purchase once stock arrives, but due to occasional changes from our manufacturers prices are subject to change until we have the item ready for delivery.
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