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- X-Trans™* CMOS III & X-Processor Pro
- Improved AF Performance
- New AF-C Custom Setting
- New EVF (Magnification ratio 0.77x, Shutter time lag 0.005 sec, 100fps live-view)
- New 4K Video Recording
- New Optional Vertical Power Booster Grip
- Weather resistant structure
The new, highly anticipated X-T2 takes the FUJIFILM X mirrorless camera system to a whole new level of excellence. With its 24.3MP APS-C X-Trans CMOS III sensor and high-performance X Processor Pro image processing engine, the X-T2 fulfills the high standards of the FUJIFILM X system. The addition of 4K/2K video takes it one step beyond. With a string of features including high speed 1/32000 shutter, Intelligent Hybrid Phase detection AF, weather resistant body, 3-way tilting 3.0” LCD, 2.36 Million dots EVF and dual SD UHS-II memory card slots, the X-T2 makes a fitting successor to the popular FUJIFILM X-T1.
24.3MP X-Trans* CMOS III Sensor
The FUJIFILM X-T2 features a 24.3MP X-Trans CMOS III APS-C sensor for outstanding image quality. Its highly random pixel array effectively reduces moiré and false colors without the use of an optical low-pass filter. When combined with an XF lens, the sensor delivers images with a perceived resolution far greater than the number of pixels used. Other features include outstanding read speed, high-speed continuous shooting, high-precision AF tracking, highly faster liveview refresh rate and superb video recording.
Excellent image processing from X-Processor Pro
The X-Processor Pro image processing engine is approximately four times faster than the previous model. The increased built-in memory and enhanced computational power bring out the maximum capabilities of the X-Trans CMOS III sensor. It produces high quality images and improves response times for shorter delays between shots, reduced shutter-release time lag and greater AF precision. The engine also delivers faster Live View refresh rates and reduces image delay when tracking moving subjects.
o create photographs that are truly memorable they need texture, depth and atmosphere.
Film Simulation modes reflect Fujifilm's color philosophy created through years of photographic film manufacturing
Incorporating knowledge developed from over 80 years of photographic film manufacturing, the FUJIFILM X-T2's Film Simulation modes allow you to enjoy different color tones and rich gradations as if actually swapping films. A total of 15 modes are available, including PROVIA and Velvia to reproduce vibrant colors, plus ACROS for fine-detailed monochrome images. The Grain Effect function can be combined with all Film Simulation modes to add a textured look and deliver a greater range of artistic effects.
Larger high-speed and high-precision phase detection AF area coupled with performance improvements
AF performance has been improved in a number of keys areas. The fast and accurate phase detection AF now covers a larger part of the frame and has been optimized in the area where users are most likely to position the main subject. At the same time, the FUJIFILM X-T2 boasts significant focusing improvements on small highlights, low contrast subjects and subjects with fine textures, which have previously caused problems for focal plane phase detection AF. Contrast detection AF, which excels in low light conditions, has also received a performance boost, with the ability to accurately focus in light levels as low as -3EV. The camera also refocuses more regularly during the slow burst mode in AF-C.
The phase detection area has been expanded by approx. 230% compared to previous models, with the number of focus points increasing from 49 to 91 (up to 325). The camera also activates phase detection AF more frequently to take advantage of its AF speed and accuracy in a greater variety of situations.
The AF algorithm has been improved to boost the camera's ability to capture subjects that have previously caused problems for phase detection AF. Subjects with delicate textures, such as bird feathers, can now be focused on quickly and precisely.
Eye Detection AF automatically detects human eyes
Choose Face Detection to automatically detect human faces, or turn on Eye Detection AF to automatically detect and accurately focus on human eyes for successful portraits with a shallow depth of field. You can also define the area of priority focus, for example right or left eye, or the eye closer to the camera. These functions have been upgraded for improved accuracy to a level that will impress professional photographers. They are particularly effective when shooting with the XF56mmF1.2 R / XF56mmF1.2 R APD or XF90mmF2 R LM WR lenses.
Pinpoint accurate focusing in MF mode
The FUJIFILM X-T2 has a variety of functions that assist pinpoint focusing in the MF mode. Set the Focus Mode Lever to MF and rotate the focus ring to access a variety of MF Assist functions. These include Focus Peaking, in which color is used to show the parts of the image that are in focus, and Digital Split Image, where focus is achieved by lining up the split image strips in the center. These features are particularly useful in macro photography and portraiture, which involve a shallow depth of field and require focusing precision.
Focus Lever to instantly change the focusing point
The focus area can be changed in eight directions using the FUJIFILM X-T2's Focus Lever: up/down, right/left and diagonally. This allows users to make quick changes to the focus area for accurate focusing after composing an image. This feature is useful not only to shift the AF points during autofocusing, but also to quickly choose the area to be enlarged in MF Assist mode during manual focusing.
A new AF brain to capture the decisive moment every time: Three parameters controlling AF-C
Fujifilm has substantially improved the AF-C algorithm to boost the accuracy of the FUJIFILM X-T2's ability to track moving subjects. You can now fine tune how the camera reacts to the way the subject moves within the frame, how fast the subject moves and where in the frame the camera prioritizes focus. The five presets in the AF-C Custom Settings represent combinations of these three factors.
Tracking Sensitivity: This setting allows you to specify whether the camera should switch its focus to a different subject or retain its focus to wait for the subject to reappear. This control is useful when the object you are tracking disappears behind an obstacle, goes out of the frame or when a second object at a substantially different distance from the subject comes into the frame, Selecting 0 makes the camera switch its focus immediately, while choosing 1-4 progressively lengthens the time it will retain focus.
Speed Tracking Sensitivity: This setting defines the camera's tracking characteristics based on changes to the subject's speed. Selecting 0 (constant speed), the camera does not consider change of speed when predicting subject movements. Choose 2 (variable speed) and the camera takes speed changes into account when predicting subject movement, making it suitable for accelerating or decelerating subjects.
Zone area Switching: This setting is available only in the Zone AF mode, and allows you to specify which part of the selected focusing zone should be given focusing priority. Select CENTER to maintain focus in the center of the frame, or FRONT to switch the focus to a subject at the front of frame when the original subject moves out of shot. AUTO tracks the subject you first focused on.
Use a setting to match the subject's movements for perfect tracking: AF-C Custom Settings
The AF-C Custom Setting allows you to select one of five AF presets according to the subject's movements to obtain perfect focus tracking. Based on how the subject moves, you can select a preset from, for example, Preset 2: Ignoring obstacles, Preset 3: For subjects that accelerate / decelerate, Preset 4: For subjects that suddenly come into the frame or Preset 5: Subjects with erratic movements to obtain optimum settings for accurate subject tracking. A combination of three factors: Tracking sensitivity, Speed tracking sensitivity and Zone area switching, may be manually set and registered as Preset 6: Custom.
High-resolution Real Time Viewfinder with a 0.77x magnification ratio
The 2.36-million-dot high-resolution organic EL electronic viewfinder has a magnification ratio of 0.77x, a horizontal viewing angle of 31 degrees, and a display time lag of just 0.005 seconds. The viewfinder, which is 2 times brighter than the previous model, also features an automatic brightness adjustment function so it's easy to see in all conditions - even intense backlighting. It completely eliminates moiré or false colors, and boasts performance comparable to an optical viewfinder, but with the added advantage of displaying a live view that reflects exposure settings.
Up to 100 fps EVF refresh rate for a clear display even in low light
As standard, the EVF refreshes at a rate of 60 fps, but in Boost mode this jumps to 100fps, which continuously displays even fast-moving subjects smoothly to deliver a performance comparable to that of an optical viewfinder. The fast refresh rate is maintained even in low light for easy framing during night shooting.
Focusing on subjects with erratic movements
Continuous shooting performance has also been improved, enabling up to 11fps when using the mechanical shutter* and 5fps in the Live View mode. The viewfinder blackout time is now less than half that of the previous model. This means that you can track a fast-moving subject more easily for an extended period of time during continuous shooting. The combination of advanced continuous shooting options and EVF performance deliver continuous AF-C shooting never previously thought possible with mirrorless cameras.
Fresh shooting experience with clear details and a comfortable at-a-glance view of your settings.
"FULL" mode takes full advantage of the high magnification ratio of the FUJIFILM X-T2's viewfinder to give an unrivalled view of the scene. "NORMAL" provides an optimum view, including shooting settings and "DUAL" is specially designed for manual focusing with a clever split view. In the "NORMAL" and "FULL" modes, the view automatically rotates for a vertical orientation when the camera is held vertically.
High quality video recording: Outstanding 4K high-definition video.
The FUJIFILM X-T2 captures approx. 1.8x the required number of pixels for 4K video (4K/30P, 25P, 24P) and 2.4x the required data for full HD video (1080/60P, 50P, 24P) to deliver superior movie quality free from moiré or artifacts. It also supports the high bit rate of 100Mbps.
Film Simulation on video recording.
Film Simulation modes are available during video recording. Movie shooters can enjoy extra creativity, without the need for lengthy post-production, including monochrome video in ACROS and documentary-themed tones in CLASSIC CHROME. You can also change settings such as aperture, shutter speed and exposure compensation while recording video.
Simultaneous HDMI output to an external monitor
Video can be output via HDMI during recording, allowing you to simultaneously check footage on the camera's LCD monitor or EVF and an external monitor. The data can even be recorded onto an external recorder as you film in the uncompressed format. As for 4K movie, you can choose log gamma "F-Log" to record a wider dynamic range than normal video mode.
Solid body with resistance to dust, moisture and low temperatures
The FUJIFILM X-T2's body is made of magnesium alloy. Despite being compact and lightweight, it is both solid and highly durable. The body is also weather-sealed in 63 points to achieve a high level of resistance to dust and moisture. Couple this with its ability to work in temperatures down to -10°C and you'll see the camera is ready for anything. Similar weather-sealing is applied to the dust-resistant and water-resistant lenses and the Power Booster Grip to provide weather resistance across the entire system.
Dual SD card slots
The body features dual slots to accommodate two SD cards for highly reliable data storage. Both Slot 1 and Slot 2 are compatible with UHS-II standards for excellent write speeds. You can use the slots for sequential recording, backup, sorting to record RAW files in Slot 1 and JPEG files in Slot 2, or assign one of the slots for video storage.
Exceptionally balanced for a comfortable and reliable grip
The FUJIFILM X-T1's grip has been further developed and now offers even greater comfort on the FUJIFILM X-T2 thanks to a larger area set aside as a thumb rest. Locking mechanisms have also been introduced for the SD Card Cover and Battery Cover.
Three-direction tilting LCD screen
The FUJIFILM X-T2 features a premium LCD screen that can tilt in three directions. Tilt it up and down when shooting in landscape, and upward when shooting in portrait. The screen remains positioned on the optical axis of the lens for easier high-angle and low-angle shooting. The 3-inch LCD has 1.04 million dots and uses toughened glass. When not tilted, it fits flush to the body.
Dial-based operation means you're better prepared for any photo opportunities
Lockable dials deliver quick and simple handling: Key exposure controls are dial-based, such as setting the shutter speed, ISO sensitivity, exposure compensation, Drive Mode and Metering Mode. This means settings can easily be changed, even when the camera is turned off. Selected controls also feature lock and release buttons to enhance overall operation.
Exposure Compensation Dial with the C position: The frequently-used exposure compensation function can be operated using the top-plate dial for adjustments in 1/3 increments up to ±3EV. Select the C position for exposure compensation of up to ±5EV using the camera's Command Dial. When using the Power Booster Grip featuring the Command Dial, select the C position to access exposure compensation with the camera held in the portrait orientation.
Highly-durable focal plane shutter with a maximum speed of 1/8000 sec.: The FUJIFILM X-T2 features a focal plane shutter with a maximum speed of 1/8000 sec, flash sync speed of 1/250 sec and durability of 150,000 shots. It also supports an ultra-fast, silent-operating electronic shutter with a maximum speed of 1/32,000 sec that allows you to shoot at wide apertures, even in bright sunlight.
Grip specifically designed for the X-T2 to bring out the camera's maximum potential: Vertical Power Booster Grip
The Vertical Power Booster Grip VPB-XT2 can fit two batteries to boost the maximum number of shots per charge to approx. 1,000*. It not only lets you hold the camera vertically more confidently, but also features a shutter release button, Q button, focus lever, command dials, AE-L button and more to maintain the same level of excellent operability during shooting. The grip features a tripod mounting socket in line with the camera's optical axis, and is resistant to dust and water. The grip itself has battery-charging functionality, and is capable of fully charging two batteries in two hours.
Boost mode enhances performance: The FUJIFILM X-T2 is the first camera to feature the Boost mode, improving AF speed and EVF refresh rate. When fitted with the grip, the camera uses multiple batteries simultaneously to improve its performance on various aspects in the Boost mode, including continuous shooting, shooting interval, shutter release time lag and blackout time.
Red Badge Zoom
Of the diverse lineup of FUJINON lenses, Red Badge zooms, namely XF16-55mmF2.8 R LM WR, XF50-140mmF2.8 R LM OIS WR and XF100-400mmF4.5-5.6 R LM OIS WR are the perfect fit for FUJIFILM X-T2. Add the Vertical Power Booster Grip to the body to hold the camera more comfortably, while making toughness features available for the entire system. Advanced response performance, including high-speed AF and fast continuous shooting, allows you to capture scenes of ultimate difficulty.
X Mount Lens
The product of integrated lens & sensor development with original digital technology. Every new addition to the expanding line-up is a gem of optical excellence.
Every facet of the development and design of Fujifilm's original X Mount began with a clean slate. The result was the marriage of high-precision optical engineering with the latest digital technology. From the acclaimed high resolution XF lens series to the compact portability of the XC lens series, each lens exploits the full potential of the X Mount's descriptive performance.
* X-Trans is a trademark or registered trademark of FUJIFILM Corporation.
** When using Boost mode on the Power Booster Grip
*** When using electronic shutter. 11fps, when mechanical shutter is used with BOOST mode activated
In The Box
- Fujifilm X-T2 camera body
- Fujifilm XF 18-55mm f/2.8-4 R LM OIS Zoom Lens
- Li-ion battery NP-W126S
- Battery charger BC-W126
- Shoe-mount flash unit EF-X8
- Shoulder strap
- Body cap
- Strap clip
- Protective cover
- Clip attaching tool
- Hot shoe cover
- Vertical Power Booster Grip connector cover
- Sync terminal cover
- Owner's manual
See more by FujiFilm
|Crop Factor||1.5x (APS-C)|
|Best Available Video Mode||4K UHDTV (2160)|
|Memory Card Type||Dual Slot (SD/SD)|
|Weather-sealed||Splash / Dust|
|Model Name||FUJIFILM X-T2|
|Number of effective pixels||24.3 millions pixels|
|Image sensor||23.6mm x 15.6mm(APS-C)X-Trans CMOS III with primary color filter.
|Storage media||SD Card (-2GB) / SDHC Card (-32GB) / SDXC Card (-256GB) UHS-I / UHS-II*1|
|Number of recorded pixels||
L: (3:2) 6000 x 4000 / (16:9) 6000 x 3376 / (1:1) 4000 x 4000
|Lens mount||FUJIFILM X mount|
|Sensitivity||Standard Output Sensitivity : AUTO1 / AUTO2 / AUTO3(up to ISO12800) / ISO200 to 12800(1/3 step)
Extended output sensitivity : ISO100 / 25600 / 51200
|Exposure control||TTL 256-zone metering, Multi / Spot / Average / Center Weighted|
|Exposure mode||P(Program AE) / A(Aperture Priority AE) / S(Shutter Speed Priority AE) / M(Manual Exposure)|
|Exposure compensation||-5.0EV - +5.0EV, 1/3EV step
(movie recording : -2.0EV - +2.0EV)
|Image Stabilizer||Supported with OIS type lenses|
|Shutter type||Focal Plane Shutter|
|Continuous shooting||Approx. 14.0 fps [Only Electronic Shutter](JPEG: 42 frames, Lossless compression RAW: 28 frames, Uncompressed RAW: 25 frames)
Approx. 11.0fps [with VPB-XT2](JPEG: 73 frames, Lossless compression RAW: 30 frames, Uncompressed RAW: 27 frames)
Approx. 8.0fps (JPEG: 83 frames, Lossless compression RAW: 33 frames, Uncompressed RAW: 27 frames)
Approx. 5.0fps (JPEG: endless, Lossless Compression RAW: 39 frames, Uncompressed RAW: 30 frames)
|Auto bracketing||AE Bracketing(±2EV / ±5/3EV / ±4/3EV / ±1EV / ±2/3EV / ±1/3EV)
Film simulation bracketing(Any 3 types of film simulation selectable)
Dynamic Range Bracketing (100% · 200% · 400%)
ISO sensitivity Bracketing (±1/3EV / ±2/3EV / ±1EV)
White Balance Bracketing (±1 / ±2 / ±3)
|White balance||Automatic Scene recognition / Custom1~3 / Color temperature selection (2500K~10000K) /
Preset: Fine,Shade, Fluorescent light (Daylight), Fluorescent light (Warm White), Fluorescent light (Cool White),Incandescent light, Underwater
|Self-timer||10sec. / 2sec.|
|Interval timer shooting||Yes (Setting : Interval, Number of shots, Starting time)|
|Hot shoe||Yes (Dedicated TTL Flash compatible)|
|Viewfinder||0.5 inch approx. 2.36 millions dots OLED Color Viewfinder Coverage of viewing area vs. capturing area: approx. 100%
Eyepoint: approx. 23mm (from the rear end of the camera's eyepiece) Diopter adjustment: -4~+2m-1
Magnification: 0.77x with 50mm lens (35mm equivalent) at infinity and diopter set to -1.0m-1
Diagonal angle of view: approx. 38° (Horizontal angle of view: approx. 31° )
Built-in eye sensor
|LCD monitor||3.0 inch, aspect ratio 3:2, approx. 1.62 millions dots|
[4K (3840x2160)] 29.97p / 25p / 24p / 23.98p 100Mbps up to approx. 10min.
[Full HD (1920x1080)] 59.94p / 50p / 29.97p / 25p / 24p / 23.98p 100Mbps up to approx. 15 min.
[HD (1280x720)] 59.94p / 50p / 29.97p / 25p / 24p 50Mbps up to approx. 30min.
|Film Simulation mode||15 modes (PROVIA/Standard, Velvia/Vivid, ASTIA/Soft, CLASSIC CHROME, PRO Neg.Hi, PRO Neg.Std, Black & White, Black & White+Ye Filter, Black & White+R Filter, Black & White+G Filter, Sepia, ACROS,ACROS+Ye Filter, ACROS+R Filter, ACROS+G Filter)|
|Dynamic range setting||AUTO, 100%, 200%, 400%
ISO restriction (DR100%: No limit, DR200%: ISO400 or more, DR400%: ISO800 or more)
|Advanced filter||Toy camera, Miniature, Pop color, High-key, Low-key, Dynamic tone, Soft focus,Partial color (Red / Orange / Yellow / Green / Blue / Purple)|
|Wireless function||Geotagging, Wireless communication (Image transfer), View & Obtain Images, Remote camera shooting,PC Autosave, instax printer print|
|Other functions||PANORAMA, AF-C CUSTOM SETTINGS, 4K MOVIE OUTPUT, SHUTTER AE, SHUTTER AF, AF-ON,Exif Print, PRINT Image Matching II, Language (35 languages including JP/EN), Time difference,Exposure preview on LCD during Manual mode, EVF brightness, EVF color, LCD brightness, LCD color,Mode effect on monitor, Customize|
|Power supply||NP-W126S Li-ion battery (included)|
|Dimensions||132.5mm (W) x 91.8mm (H) x 49.2mm (D) (minimum depth 35.4mm)|
|Weight||Approx 507g(including battery and memory card)
Approx 457g(excluding battery and memory card)
|Operating Temperature||-10°C - 40°C|
|Operating Humidity||10 - 80% (no condensation)|
|Battery life for still images*4||Approx. 340 frames (NORMAL MODE), Approx. 1,000 frames (with VPB-XT2) When XF35mmF1.4 R is set.|
|Starting up period||Approx 0.3sec.
|Accessories included||Li-ion battery NP-W126S
Battery charger BC-W126
Shoe-mount flash unit EF-X8
Clip attaching tool
Hot shoe cover
Vertical Power Booster Grip connector cover
Sync terminal cover
We understand that your shipping options can sometimes be confusing and you may have questions. We hope that this explanation helps to clarify how your item will arrive to you. Above all, we make every effort to save you money and get your product to you quickly and in fantastic condition.
Shipping information for products on robertscamera.com and usedphotopro.com:
- Your order of new products over $100 will ship free of charge. The free shipping method will come via the standard method of our choice of carrier.
- All USED items in condition ‘GOOD’ or better ship free regardless of price
- Our $100 order total is calculated after all rebates, coupon codes and additional discounts have been applied. Gift cards, freight charges and taxes do not count towards the $100 total.
- *Exceptions to this rule – exceptionally large items (ex: large bags, savage paper, etc.) that are dimensionally weighted by our shipping carriers will not qualify for free shipping and will incur shipping charges
- *Free shipping applies only to the contiguous 48 states. Orders to Alaska, Hawaii, and international locations do not qualify for our free shipping promotions.
- *Any upgraded or expedited shipping choice by the customer will incur an additional charge
- *Items that are special order or drop-shipped from our manufacturers and vendors may be ineligible for free shipping
- *Used items in FAIR or INOPERABLE condition are not eligible for free shipping
- PO Boxes are NOT eligible for free shipping
Due to an increased risk of fraud in the electronics industry, most items ship with signature required on delivery.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
We will not declare any package as a "Gift" and we will declare the exact selling price on the customs documents as required by law.
If you choose International First Class Mail, this method is not trackable and can take up to 60 days for delivery in some countries.
For faster delivery times, please select International Priority Mail or International Express Mail.
Once your package leaves the USA, the package cannot be tracked until the receiving country's post office scans the package and updates the status.
The Carriers We Use
We will ship your order in the most cost effective manner available to us.
We utilize multiple carriers to get you the best rate. Those options include, but are not limited to:
- Ground Delivery
- 3rd Day
- 2nd Day
- Next Day
- Home Delivery
- Ground Delivery
- 3rd Day
- 2nd Day
- Next Day
- First Class Mail
- Media Mail
- Priority Mail
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A Few Additional Things To Note
- Shipments to PO boxes can only be shipped via US Postal Service
- PO Boxes are NOT eligible for free shipping
- International shipments may incur additional shipping charges. You will be notified via email of those charges and you can chose at that time to accept or decline. Taxes, duties and other fees may be charged by your destination country. Roberts is not responsible for those fees, nor does Roberts have the ability to estimate those fees. You will be charged all shipping and additional fees associated with any item returned because of non-delivery. This includes but is not limited to: Failure to pay said duties and taxes, incorrect address, not available to receive package in timely manner resulting in package being returned to Roberts or Used Photo Pro.
- Gift cards are sent via electronic delivery only, and an email will be sent with gift card information
- You will receive an email with your order tracking number once your order has shipped
- Order cut-off times:
- Monday – Friday: Your order will ship same day if your order is placed by 1:00pm EST
- Saturday/Sunday: Any order placed after 1pm on Friday will ship on Monday
ALL ORDERS ARE SUBJECT TO APPROVAL BY OUR PROCESSING DEPARTMENT. WE WILL NOTIFY YOU IN A REASONABLE AMOUNT OF TIME IF YOUR ORDER MAY BE DELAYED.
Our Return PoliciesFor the first 14 days do not complete your manufacturer's warranty cards!
At Roberts Camera / UsedPhotoPro, we understand that sometimes you might have a change of heart and decide that you need to return your product. Therefore, we are proud to offer a 14-day Hassle Free Return Policy. If you would like to return your purchase within fourteen (14) days of receiving it, please contact our customer service department so that we may assist you and issue you a return authorization. Sending merchandise without authorization may delay your return. Items returned must be in the same condition that they were received and must include all items (including box and accessories) that they shipped with in order to be eligible for a full refund.
- All returned merchandise must be accompanied by a sales receipt and be returned within 14 days of purchase.
- All used items over $1500.00 are subject to a 15% restocking fee.
- No refunds or exchanges on special order merchandise.
- All merchandise must be returned in its original packaging. If a warranty card was included, it must be returned BLANK and not completed. Once the warranty card is completed, we cannot help you by exchanging your item and any problems will have to be handled as warranty claims with the manufacturer.
- Merchandise purchased 'As Is' may not be returned for any reason.
- After 14 days, products in new condition will be subject to manufacturer's warranty and the warranty card included with your product should be consulted for information on getting your product serviced or replaced. Roberts Camera will happily mediate this process for you. If you so desire, see our Repair Policies below for more details.
- After 14 days, merchandise cannot be returned to Roberts as new stock.
- After 14 days, functional products may be returned to us as used stock. The value you will be offered for products in this case will be determined by current used market value. To request a quote on the value of your used gear, please click here
- Sales of all sensitized materials including film, paper, video and audio tape are final. There will be no returns, refunds or exchanges on these items.
- Drones: No returns on drones unless due to manufacturer defect. If defective, they must return prior to 7 business days of receiving the item. All repairs on DJI drones must go through dji.com.
Initiate a Return
If there are any questions or problems with your order, please feel free to contact your salesperson or the following web services departments directly, as we will work to get you completely taken care of:
- If your product was ordered via robertscamera.com - please contact us at 1-800-726-5544 or email@example.com to process your return
- If your product was ordered via usedphotopro.com or our eBay store - please contact us at 317-917-7055 or firstname.lastname@example.org to process your return
- If your product was ordered via Amazon, please contact us at email@example.com
- If you have a product that you need to return due to initial defect or otherwise, please call us at 1-800-726-5544 to obtain a Return Authorization Number (RA#). If an RA# is not obtained, it may delay any credits or replacements requested.
We know that during the holiday season, you might be purchasing some gifts that cannot always be properly tested out within our standard 14 day return policy. That is why during the holiday season we offer an extended return policy for your convenience! For any purchase made between Thanksgiving and Christmas Eve, please indicate in the gift message area that your purchase is a gift. This will qualify you to return any purchase made during the holiday season NO LATER THAN JANUARY 10th. Your item must be in the same condition that is was received and be returned with the receipt as well as the original packaging to receive a full refund. After January 10th, merchandise cannot be returned to Roberts as new stock. All other return policies apply.
Our Rewards Program
Roberts and UsedPhotoPro appreciate all of our customers very much. We know that you have many, many choices when you shop and we are grateful that you have chosen to place your trust in us. And to reward you for that, we think that you should get a little something back when you shop with us! Therefore, we are very pleased to roll out an updated rewards program to not only say thank you for shopping with us, but also to thank you for sharing us with your friends and family!
Our rewards program gives you the opportunity to earn real money towards your next purchase through signing up for an account with us, shopping, leaving reviews, sharing your purchases and favorite products on Twitter, Facebook or Pinterest, and much, much more. (Hint: We make it pretty easy to earn these points...so take advantage!)
$100 = 100 Points = $1 Spent Earned Cash back
Here are a few rules and then check out our handy chart below to see how you can start earning rewards points today!
- You earn 100 points for every $100 that you spend!
- 100 points = $1 cash back to you!
- Points must be used within 6 months from the date earned, at this point they will expire and you will no longer be able to redeem them.
- There is no limit on how many points you can redeem at a time!
- You must have an account with us to earn and redeem points.
- Not all orders and purchases with Roberts will qualify to earn reward points. Purchases made for business, corporate, government or EDU accounts may not qualify for points and orders placed over the phone may not qualify. Roberts reserves the right to modify this reward policy at any time.
- Rewards points may not be used to purchase gift cards for Roberts Camera or UsedPhotoPro
Points Limits Create an Account (required to earn points) 250 One-time Send a product to a friend 5 Unlimited Have a birthday (must provide a birthday in your account) 100 Once a year automatically Like, tweet, or pin a product page 5 2 per day each Share a purchase on FB or Twitter 10 Once per day each
How We Handle Preorders
We do our best to reflect the price you will be charged to complete your purchase once stock arrives, but due to occasional changes from our manufacturers prices are subject to change until we have the item ready for delivery.
- Your preorder with Roberts adds your name to a waitlist for this equipment. You do not have to pay any money to be added to our waitlist.
- When this product arrives in our warehouse, we will contact you directly to determine if you would like to move forward with the purchase of this product.
- At that time, you will be provided with pricing and a delivery time frame.