Need help? Questions? Call us at 1-800-726-5544
4D FOCUS™ with the world’s fastest autofocus1 and world’s most2 AF points
The a6300’s unrivaled 4D FOCUS™ system boasts the world’s fastest autofocus (AF) acquisition time1 that can lock focus on a subject in as little as 0.05 seconds. It also has the world’s highest number - an incredible 425 - phase detection AF points2 that are densely positioned over the entire image area, and can shoot images at up to 11 frames per second with continuous autofocus and exposure tracking. Additionally, the a6300 takes full advantage of its enhanced fast hybrid AF for movies in both HD and 4K. Other enhancements include silent shooting with continuous autofocus and auto exposure, the ability to use AF in focus magnifier mode, expanded flexible spot AF, Eye AF in AF-C mode and more.
High-speed continuous shooting with AF/AE tracking
Clearly capture definitive points of action at extra-high speed at up to 11 fps continuous shooting with autofocus and auto exposure tracking. Experience all the benefits of an electronic viewfinder combined with the immediacy of a through-the-lens optical viewfinder by choosing live-view continuous shooting at up to 8fps. Or go with 11fps continuous shooting for extra assurance of sharp climactic shots. AF/AE tracking performance is incomparably fast, adaptable and nimble with every continuous shooting option.
24.2 MP of imaging innovation
The newly developed 24.2 MP (approx. effective) APS-C Exmor® CMOS sensor features copper wiring and enhanced circuit processing that lower the wiring layer and boost light collection efficiency. In conjunction with the BIONZ X® image processor, it minimizes noise throughout a wide sensitivity range of ISO 100-512008. The highly conductive copper in the circuitry significantly accelerates readout speed to support 4K movie recording with full pixel readout without pixel binning, Full HD 120fps shooting and 14-bit RAW output for still images.
Ultimate 4K movie recording5 and more
The α6300 offers internal 4K recording5 in Super 35mm format with full pixel readout, no pixel binning and 2.4x oversampling for the ultimate movie quality. By collecting 20 megapixels (6K equivalent) of information, which is approximately 2.4x as many pixels as 4K, the α6300 then oversamples the information to produce high quality 4K footage with exceptional detail and depth. Additional professional video features include; S-Gamut3/S-Log3 and Gamma Display Assist, the ability to record Full HD at 120 fps for 4x or 5x slow motion HD video, both a mic jack and XLR compatibility via the MI shoe, enhanced Zebra functionality, picture profile settings, as well as Time Code / User Bit, clean HDMI output and much more.
2.4-million dot XGA OLED Tru-Finder™ with fast tracking 120Hz.
The α6300 is equipped with a high contrast, high-resolution XGA OLED Tru-Finder with approximately 2.4 million dots that offers exceptional corner-to-corner visibility. There is also a new mode available for the viewfinder that allows display of images at 120Hz, ensuring that action is displayed smoothly with very few afterimages for the sense of immediacy you get when shooting with an optical viewfinder, making subject tracking through the Tru-finder easier than ever.
Enhanced Operability and Ergonomics
The α6300 is equipped with an extremely solid magnesium alloy body that’s dust and moisture resistant for extreme conditions. The robust lens mount and refined grip makes it easier to shoot with larger heavier lenses, while the new 2.4-million dot XGA OLED Tru-Finder™ with selectable 60fps/120fps refresh rates allow for faster subject tracking. The α6300 can be customized to fit nearly any shooting style or preferences with one of 65 different functions that can be assigned to one of the 10 customizable buttons. A new shutter release button and mode dial with improved operability add to the refined shooting experience.
Wi-Fi®/NFC™/QR code for easy file transfer and remote control
Easily connect with NFC or QR code (for non-NFC devices) to smartphones or tablets with the built-in Wi-Fi® and Sony’s PlayMemories Mobile™ application available for Android™ and iOS platforms. Control your camera or transfer files to your device for fast and easy sharing without the need of a computer. It also supports Sony’s growing range of PlayMemories Camera Apps™, which add a variety of creative capabilities to the camera. Then when you’re done, you can use the free software to sort and manage your stills and video with PlayMemories Home™ or edit your RAW file with either Sony’s Image Data Converter or Capture One Express (for Sony).
Focal plane phase-detection AF with A-mount lenses10
The α6300 offers focal plane phase-detection autofocus with A-mount lenses10 that have SSM (Super Sonic wave Motor) or SAM (Smooth Autofocus Motor) and by using a LA-E3 or LA-EA1 (APS C format with LA-EA1) lens mount adaptor. You can take advantage of the wide AF coverage of 425 focal plane phase-detection AF points, high-speed response, high tracking capability and high optical performance of A-mount lenses.
4x/5x slow motion recording at 120fps Full HD
Capture high-quality Full HD* footage at 120fps high-speed shooting with a high bit rate up to 100Mbps. The camera can record 4x/5x slow motion movies internally when the frame rate is set at 30p or 24p or use the 120fps footage to edit into slow motion later on.
High-bit-rate XAVC S™ format for 4K recording
The consumer friendly XAVC S™ format6 supports 4K recording at maximum 100Mbps bit rate as well as Full HD recording at 50Mbps, so the α6300 can capture movies6 filled with finely detailed movement. For efficient handling, XAVC S™ files are minimized in size using Long GOP data compression, and contained in the widely compatible MPEG-4 AVC/H.264 format.
3” LCD screen tilts up and down for easy high and low-angle framing.
The tiltable 3” (921k dots) LCD™ Display makes it easy to photograph over crowds, or objects close to the ground or maybe you just want to get a different perspective. The screen can swivel up approx. 90° and down approx. 45°. The large display delivers brilliant-quality still images and movies thanks to WhiteMagic™ technology that nearly doubles the brightness of the display through a unique RGBW pixel structure for easier checking of the focus and image details.
Release the shutter without a sound when silence is required, even when continuous shooting with autofocus and auto exposure tracking is engaged. For quicker access, assign Silent Shooting mode to a customizable button.
Autofocus In Focus Magnifier
You can use autofocus even while enlarging a selected image area on the viewfinder or LCD screen, for finer adjustment of focus, for example. This is excellent for macro shooting, when accurate focusing is crucial.
Make it your own with easy button customization
You can assign any of 65 functions to any of 10 customizable buttons as you like. This makes operation more intuitive, quick and easy, and is extra-convenient for accessing such functions as starting and stopping of movie recording and switching between viewfinder and monitor.1 Among interchangeable-lens digital cameras as of February 2016, based on Sony research, measured using CIPA-compliant guidelines, and internal measurement method with an E PZ 16-50mm F3.5-5.6 OSS lens mounted, Pre-AF off and viewfinder in use.
2 Among interchangeable-lens digital cameras as of February 2016, based on Sony research.
3 Approximate effective megapixels.
4 Dust and moisture resistance does not guarantee that absolutely no dust and water will be able to enter the body. For FE lens only.
5 Movie recording is possible for approximately 29 minutes.
6 Expandable up to ISO 51200 for stills and up to ISO 25600 for movies.
In The Box
- Sony a 6300 body
- Sony E PZ 16–50 mm F3.5–5.6 OSS Lens (SELP1650)
- Rechargeable Battery NP-FW50
- Shoulder strap
- Accessory shoe cap
- Eyepiece cup
- Micro USB cable
See more by Sony
|Crop Factor||1.5x (APS-C)|
|Best Available Video Mode||4K|
|Memory Card Type||SD / SDHC / SDXC|
|Weather-sealed||Splash / Dust|
|Camera type||Interchangeable-lens digital camera|
|Image sensor||APS-C type (23.5 x 15.6mm) Exmor CMOS sensor|
|Number of pixels (effective)||Approx. 24.2 megapixels|
|Number of pixels (total)||Approx. 25.0 megapixels|
|Image sensor aspect ratio||3:2|
|Anti-dust system||Charge protection coating on Optical Filter and ultrasonic vibration mechanism|
|Recording format||JPEG (DCF Ver. 2.0, Exif Ver. 2.3, MPF Baseline compliant), RAW (Sony ARW 2.3 format)|
|Image size (pixels)||
3:2 aspect ratio: L: 6000 x 4000 (24M), M: 4240 x 2832 (12M), S: 3008 x 2000 (6.0M)|
16:9 aspect ratio: L: 6000 x 3376 (20M), M: 4240 x 2400 (10M), S: 3008 x 1688 (5.1M)
Sweep Panorama: Wide: horizontal 12416 x 1856 (23M), vertical 5536 x 2160 (12M), Standard: horizontal 8192 x 1856 (15M), vertical 3872 x 2160 (8.4M)
|Image quality modes||RAW, RAW & JPEG, JPEG Extra fine, JPEG Fine, JPEG Standard|
|RAW output||14 bit|
|Picture Effect||13 modes: Posterization (Color, B/W), Pop Color, Retro Photo, Partial Color (R, G, B, Y), High Contrast Monochrome, Toy Camera, Soft High-key, Soft Focus, HDR Painting, Rich-tone Monochrome, Miniature, Watercolor, Illustration|
|Creative Style||Standard, Vivid, Neutral, Clear, Deep, Light, Portrait, Landscape, Sunset, Night Scene, Autumn Leaves, Black & White, Sepia (Contrast -3 to +3 steps, Saturation -3 to +3 steps, Sharpness -3 to +3 steps) (Style Box 1-6 also provided)|
|Dynamic range functions||Off, Dynamic Range Optimizer (Auto/Level (1-5)), Auto High Dynamic Range: Auto Exposure Difference, Exposure Difference Level (1.0-6.0 EV, 1.0 EV step)|
|Color space||sRGB standard (with sYCC gamut) and Adobe RGB standard compatible with TRILUMINOS Color|
|Recording format (movies)||XAVC S / AVCHD format Ver. 2.0 compliant / MP4|
XAVC S: MPEG-4 AVC/H.264|
AVCHD: MPEG-4 AVC/H.264
MP4: MPEG-4 AVC/H.264
|Audio recording format||
XAVC S: LPCM, 2ch|
AVCHD: Dolby Digital (AC-3), 2ch, Dolby Digital Stereo Creator
MP4: MPEG-4 AAC-LC, 2ch
|Image size (pixels): NTSC||
XAVC S 4K: 3840 x 2160 (30p/100Mbps, 30p/60Mbps, 24p/100Mbps, 24p/60Mbps)|
XAVC S HD: 1920 x 1080 (60p/50Mbps, 30p/50Mbps, 24p/50Mbps, 120p/100Mbps, 120p/60Mbps)
AVCHD: 1920 x 1080 (60p/28Mbps/PS, 60i/24Mbps/FX, 60i/17Mbps/FH, 24p/24Mbps/FX, 24p/17Mbps/FH)
MP4: 1920 x 1080 (60p/28Mbps, 30p/16Mbps), 1280 x 720 (30p/6Mbps)
|Image size (pixels): pal||
XAVC S 4K: 3840 x 2160 (25p/100Mbps, 25p/60Mbps)|
XAVC S HD: 1920 x 1080 (50p/50Mbps, 25p/50Mbps, 100p/100Mbps, 100p/60Mbps)
AVCHD: 1920 x 1080 (50p/28Mbps/PS, 50i/24Mbps/FX, 50i/17Mbps/FH, 25p/24Mbps/FX, 25p/17Mbps/FH)
MP4: 1920 x 1080 (50p/28Mbps, 25p/16Mbps), 1280 x 720 (25p/6Mbps)
|Clean HDMI output||
NTSC: 3840 x 2160 (30p/24p) / 1920 x 1080 (60p/24p) / 1920 x 1080 (60i),YCbCr 4:2:2 8bit/ RGB 8bit|
PAL: 3840 x 2160 (25p) / 1920 x 1080 (50p) / 1920 x 1080 (50i), YCbCr 4:2:2 8bit / RGB 8bit
|Media||Memory Stick PRO Duo, Memory Stick PRO-HG Duo, Memory Stick Micro (M2), SD memory card, SDHC memory card (UHS-I compliant), SDXC memory card (UHS-I compliant), microSD memory card, microSDHC memory card, microSDXC memory card|
|Media Slot||Multi slot for Memory Stick Duo/ SD memory card|
|Noise reduction||Long exposure NR: On/Off, available at shutter speeds longer than 1 sec., High ISO NR: Normal/Low/Off selectable|
|Multi Frame NR||Auto/ ISO 100 to 51200|
|White balance modes||Auto WB / Daylight / Shade / Cloudy / Incandescent / Fluorescent (Warm White / Cool White / Day White / Daylight) / Flash / Color Temperature (2500 to 9900K) & Color Filter (G7 to M7: 57 steps, A7 to B7: 29 steps) / Custom / Underwater|
|AWB micro adjustment||G7 to M7 (57 steps), A7 to B7 (29 steps)|
|Bracketing||3 frames, H/L selectable|
|Focus system||Fast Hybrid AF (phase-detection AF/contrast-detection AF)|
|Focus point||425 points (phase-detection AF) / 169 points (contrast-detection AF)|
|Sensitivity range||EV-1 to EV20 (ISO100 equivalent with F2.0 lens attached)|
|AF modes||Automatic AF (AF-A), Single-shot AF (AF-S), Continuous AF (AF-C), Direct Manual Focus (DMF), Manual Focus|
|Focus area||Wide (425 points (phase-detection AF), 169 points (contrast-detection AF)) / Zone / Center / Flexible Spot (S/M/L) / Expand Flexible Spot / Lock-on AF ( Wide / Zone / Center / Flexible Spot (S/M/L)/Expand Flexible Spot)|
|Focus type with LA-EA3 (sold separately)||Phase-detection/contrast-detection selectable|
|Other features||Lock-on AF, Eye AF, Predictive control, Focus lock; Eye-Start AF and AF micro adjustment (both only available with optional LA-EA2 or LA-EA4 attached), AF illuminator (built-in, LED type, range: Approx. 0.30-3m), AF ON|
|Metering type||1200-zone evaluative metering|
|Metering sensor||Exmor CMOS sensor|
|Metering sensitivity||EV-2 to EV20 (at ISO 100 equivalent with F2.0 lens attached)|
|Metering modes||Multi-segment, Center-weighted, Spot|
|Exposure modes||Auto (iAuto, Superior Auto), Programmed AE (P), Aperture priority (A), Shutter-speed priority (S), Manual (M), Scene Selection, Sweep Panorama, Movie/High Frame Rate (Programmed AE (P) / Aperture priority (A) / Shutterspeed priority (S) / Manual (M))|
|Scene Selection||Portrait, Landscape, Macro, Sports Action, Sunset, Night Portrait, Night Scene, Hand-held Twilight, Anti Motion Blur|
|Exposure compensation||+/-5.0 EV (in 1/3 EV or 1/2 EV steps)|
|AE bracketing||Bracket: Single/Bracket: Cont., 3/5/9 frames selectable. With 3 or 5 frames, in 1/3, 1/2, 2/3, 1.0, 2.0 or 3.0 EV increments, with 9 frames, in 1/3, 1/2, 2/3 or 1.0 EV increments.|
|AE lock||Available with AE lock button. Locked when shutter button is pressed halfway. Can be disabled from the Menu.|
|ISO sensitivity (Recommended Exposure Index)||
Still images: ISO 100-25600 (expandable to 51200), AUTO (ISO 100-6400, selectable lower limit and upper limit)|
Movies: ISO 100-25600 equivalent, AUTO (ISO 100-6400, equivalent, selectable lower limit and upper limit)
|Viewfinder||XGA OLED, 1.0cm (0.39 type) electronic viewfinder (color)|
|Viewfinder Total number of dots||2,359,296 dots|
|Brightness control||Auto/Manual (5 steps between -2 and +2)|
|Color temperature control||Manual (5 steps)|
|Magnification||Approx. 1.07x (35mm camera equivalent: Approx. 0.70x) with 50mm lens at infinity, -1m-1|
|Diopter adjustment||-4.0 to +3.0m-1|
|Eye point||Approx. 23mm from the eyepiece lens, 21.4mm from the eyepiece frame at -1m-1 (CIPA standard)|
|Display||Graphic Display / Display All Info. / No Disp. Info. / Histogram / Digital Level Gauge|
|Real-time image-adjustment display||On/Off|
|Finder Frame Rate selection||Yes (1x, 2x)|
|LCD screen||7.5cm (3.0-type) wide type TFT|
|LCD screen total number of dots||921,600 dots|
|Brightness control||Manual (5 steps between -2 and +2), Sunny Weather mode|
|Adjustable angle||Up approx. 90 degrees, down approx. 45 degrees|
|Face detection||On / On (Regist. Faces) / Off, Face registration, Face selection (Max. number of detectable|
|Auto Object Framing||Yes|
|Clear Image Zoom||Still / Movie: Approx. 2x|
Smart zoom (still images) M: Approx. 1.4x, S: Approx. 2.0x|
Digital zoom (still images) L: Approx. 4x, M: Approx. 5.7x, S: Approx. 8x
Digital zoom (movies) Approx. 4x
|PlayMemories Camera Apps||Yes|
|Lens compensation||Peripheral shading, chromatic aberration, distortion|
|Zoom Ring Rotate||Yes|
|Others||ISO Auto Minimum Shutter Speed, Bright Monitoring, Copyright Info, Set File Name|
|Shutter||Electronically controlled, vertical-traverse, focal-plane type|
Still images: 1/4000 to 30 sec., Bulb|
Movies: 1/4000 to 1/4 (1/3 step)
NTSC: Up to 1/60 in AUTO mode (up to 1/30 in Auto Slow Shutter mode)
PAL: Up to 1/50 in AUTO mode (up to 1/25 in Auto Slow Shutter mode)
|Flash sync. speed||1/160 sec.|
|Electronic front curtain shutter||Yes, On / Off|
|Silent Shooting||Yes, On / Off|
|SteadyShot INSIDE (image stabilization)||Not supported (image stabilization supplied by lens)|
|Flash Control||Built-in flash|
|Guide No.||6 (in meters at ISO 100)|
|Flash coverage||16mm (focal-length printed on the lens body)|
|Flash compensation||+/-3.0 EV (switchable between 1/3 and 1/2 EV steps)|
|Flash bracketing||3/5/9 frames selectable. With 3 or 5 frames, in 1/3, 1/2, 2/3, 1.0, 2.0, 3.0 EV increments, with 9 frames, in 1/3, 1/2, 2/3, 1.0 EV increments.|
|Flash modes||Flash off, Autoflash, Fill-flash, Rear Sync., Slow Sync., Red-eye reduction (On/Off selectable), Hi-speed sync*1, Wireless*1|
|Recycling time||Approx. 4 sec.|
|External flash||Sony Alpha System Flash compatible with Multi Interface Shoe. Attach the shoe adaptor for flash compatible with Auto-lock Accessory Shoe.|
|FE level lock||Yes|
|Wireless control||Yes (wireless flash with lightning ratio control)|
|Drive modes||Single shooting, Continuous shooting (Hi+/Hi/Mid/Lo selectable), Self-timer, Self-timer (Cont.), Bracketing (Cont., Single, White Balance, DRO)|
|Self-timer||10 sec. delay/5 sec. delay/2 sec. delay/Continuous self-timer (3 frames after 10 sec. delay/5 frames after 10 sec. delay/3 frames after 5 sec. delay/5 frames after 5 sec. delay/3 frames after 2 sec. delay/5 frames after 2 sec. delay)/Bracketing self-timer (Off/2 sec. delay/5 sec. delay/10 sec. delay)|
|Speed (approx., max.)*2||Continuous mode: 11fps (Hi+), 8fps (Hi), 6fps (Mid), 3fps (Lo)|
|No. of recordable frames*2 (approx.)||44 frames (JPEG Extra fine L), 47 frames (JPEG Fine L), 55 frames (JPEG Standard L), 21 frames (RAW), 21 frames (RAW&JPEG)|
|Playback modes||Single (with or without shooting information, Y RGB histogram & highlight/shadow warning), 12/30-frame index view, Enlarged display mode (Maximum magnification L: 16.7x, M: 11.8x, S: 8.3x), Auto Review (10/5/2 sec., off), Image orientation (Auto/Manual/Off selectable), Slideshow, Panorama scrolling, Folder selection (Still / Date / MP4 / AVCHD / XAVC S HD / XAVC S 4K), Forward/Rewind (Movie), Delete, Protect|
|PC interface||Mass-storage, MTP, PC remote|
|Multi / Micro USB Terminal||Yes*3|
|Wireless LAN (built-in)||Wi-Fi Compatible, IEEE802.11b/g/n (2.4GHz band)*4, Playback of still images and movies on smartphones, PCs and TVs|
|NFCTM||Yes (NFC Forum Type 3 Tag compatible, One-touch remote, One-touch sharing)|
|HD output||HDMI micro connector (Type-D), BRAVIA Sync (link menu), PhotoTV HD, 4K movie output|
|Multi Interface Shoe||Yes|
|Others||Microphone terminal (3.5mm Stereo minijack)|
Microphone: Built-in stereo microphone or XLR-K2M / XLR-K1M / ECM-XYST1M (sold separately)|
Speaker: Built-in, monaural
|Print: Compatible standards||Exif Print, Print Image Matching III, DPOF setting|
Type: Custom key settings, Programmable setting|
Memory function: Yes (2 sets)
Battery: Rechargeable battery pack NP-FW50|
Still images: Approx. 350 shots (viewfinder) / Approx. 400 shots (LCD screen) (CIPA standard)
Movies: Actual*5*6: Approx. 70 min. (viewfinder) / Approx. 75 min. (LCD screen) (CIPA standard)
Continuous*5*7: Approx. 115 min. (viewfinder) / Approx. 115 min. (LCD screen) (CIPA standard)
External power: AC Adaptor AC-PW20 (sold separately)
With battery and Memory Stick PRO Duo: Approx. 404g (approx. 14.3 oz.)|
Body only: Approx. 361g (approx. 12.8 oz.)
|Dimensions||Approx. 120.0mm x 66.9mm x 48.8mm (approx. 4 3/4 x 2 3/4 x 1 15/16 in.)|
|Operating temperature||32°-104°F / 0-40°C|
* 1 With compatible external flash.|
*2 Approximate. May vary depending on shooting conditions and media.
*3 Supports Micro USB-compatible device.
*4 Configuration method/Access method: WPS or manually/infrastructure mode. When connecting to smartphones, the camera can always work as a base without a wireless access point. (Security: WEP/WPA-PSK/WPA2-PSK)
*5 Continuous movie recording is possible for approximately 29 minutes (limited by product specifications).
*6 Indicated recording time is defined by repeating the following cycle: Power on, start recording, zoom, stand-by and power off.
*7 Indicated recording time is defined by repeating the following cycle: Pressing the MOVIE button. No other operations such as zoom are performed.
We understand that your shipping options can sometimes be confusing and you may have questions. We hope that this explanation helps to clarify how your item will arrive to you. Above all, we make every effort to save you money and get your product to you quickly and in fantastic condition.
Shipping information for products on robertscamera.com and usedphotopro.com:
- Your order of new products over $100 will ship free of charge. The free shipping method will come via the standard method of our choice of carrier.
- All USED items in condition ‘GOOD’ or better ship free regardless of price
- Our $100 order total is calculated after all rebates, coupon codes and additional discounts have been applied. Gift cards, freight charges and taxes do not count towards the $100 total.
- *Exceptions to this rule – exceptionally large items (ex: large bags, savage paper, etc.) that are dimensionally weighted by our shipping carriers will not qualify for free shipping and will incur shipping charges
- *Free shipping applies only to the contiguous 48 states. Orders to Alaska, Hawaii, and international locations do not qualify for our free shipping promotions.
- *Any upgraded or expedited shipping choice by the customer will incur an additional charge
- *Items that are special order or drop-shipped from our manufacturers and vendors may be ineligible for free shipping
- *Used items in FAIR or INOPERABLE condition are not eligible for free shipping
- PO Boxes are NOT eligible for free shipping
Due to an increased risk of fraud in the electronics industry, most items ship with signature required on delivery.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
We will not declare any package as a "Gift" and we will declare the exact selling price on the customs documents as required by law.
If you choose International First Class Mail, this method is not trackable and can take up to 60 days for delivery in some countries.
For faster delivery times, please select International Priority Mail or International Express Mail.
Once your package leaves the USA, the package cannot be tracked until the receiving country's post office scans the package and updates the status.
The Carriers We Use
We will ship your order in the most cost effective manner available to us.
We utilize multiple carriers to get you the best rate. Those options include, but are not limited to:
- Ground Delivery
- 3rd Day
- 2nd Day
- Next Day
- Home Delivery
- Ground Delivery
- 3rd Day
- 2nd Day
- Next Day
- First Class Mail
- Media Mail
- Priority Mail
- Priority Mail Express
A Few Additional Things To Note
- Shipments to PO boxes can only be shipped via US Postal Service
- PO Boxes are NOT eligible for free shipping
- International shipments may incur additional shipping charges. You will be notified via email of those charges and you can chose at that time to accept or decline. Taxes, duties and other fees may be charged by your destination country. Roberts is not responsible for those fees, nor does Roberts have the ability to estimate those fees. You will be charged all shipping and additional fees associated with any item returned because of non-delivery. This includes but is not limited to: Failure to pay said duties and taxes, incorrect address, not available to receive package in timely manner resulting in package being returned to Roberts or Used Photo Pro.
- Gift cards are sent via electronic delivery only, and an email will be sent with gift card information
- You will receive an email with your order tracking number once your order has shipped
- Order cut-off times:
- Monday – Friday: Your order will ship same day if your order is placed by 1:00pm EST
- Saturday/Sunday: Any order placed after 1pm on Friday will ship on Monday
ALL ORDERS ARE SUBJECT TO APPROVAL BY OUR PROCESSING DEPARTMENT. WE WILL NOTIFY YOU IN A REASONABLE AMOUNT OF TIME IF YOUR ORDER MAY BE DELAYED.
Our Return PoliciesFor the first 14 days do not complete your manufacturer's warranty cards!
At Roberts Camera / UsedPhotoPro, we understand that sometimes you might have a change of heart and decide that you need to return your product. Therefore, we are proud to offer a 14-day Hassle Free Return Policy. If you would like to return your purchase within fourteen (14) days of receiving it, please contact our customer service department so that we may assist you and issue you a return authorization. Sending merchandise without authorization may delay your return. Items returned must be in the same condition that they were received and must include all items (including box and accessories) that they shipped with in order to be eligible for a full refund.
- All returned merchandise must be accompanied by a sales receipt and be returned within 14 days of purchase.
- All used items over $1500.00 are subject to a 15% restocking fee.
- No refunds or exchanges on special order merchandise.
- All merchandise must be returned in its original packaging. If a warranty card was included, it must be returned BLANK and not completed. Once the warranty card is completed, we cannot help you by exchanging your item and any problems will have to be handled as warranty claims with the manufacturer.
- Merchandise purchased 'As Is' may not be returned for any reason.
- After 14 days, products in new condition will be subject to manufacturer's warranty and the warranty card included with your product should be consulted for information on getting your product serviced or replaced. Roberts Camera will happily mediate this process for you. If you so desire, see our Repair Policies below for more details.
- After 14 days, merchandise cannot be returned to Roberts as new stock.
- After 14 days, functional products may be returned to us as used stock. The value you will be offered for products in this case will be determined by current used market value. To request a quote on the value of your used gear, please click here
- Sales of all sensitized materials including film, paper, video and audio tape are final. There will be no returns, refunds or exchanges on these items.
- Drones: No returns on drones unless due to manufacturer defect. If defective, they must return prior to 7 business days of receiving the item. All repairs on DJI drones must go through dji.com.
Initiate a Return
If there are any questions or problems with your order, please feel free to contact your salesperson or the following web services departments directly, as we will work to get you completely taken care of:
- If your product was ordered via robertscamera.com - please contact us at 1-800-726-5544 or firstname.lastname@example.org to process your return
- If your product was ordered via usedphotopro.com or our eBay store - please contact us at 317-917-7055 or email@example.com to process your return
- If your product was ordered via Amazon, please contact us at firstname.lastname@example.org
- If you have a product that you need to return due to initial defect or otherwise, please call us at 1-800-726-5544 to obtain a Return Authorization Number (RA#). If an RA# is not obtained, it may delay any credits or replacements requested.
We know that during the holiday season, you might be purchasing some gifts that cannot always be properly tested out within our standard 14 day return policy. That is why during the holiday season we offer an extended return policy for your convenience! For any purchase made between Thanksgiving and Christmas Eve, please indicate in the gift message area that your purchase is a gift. This will qualify you to return any purchase made during the holiday season NO LATER THAN JANUARY 10th. Your item must be in the same condition that is was received and be returned with the receipt as well as the original packaging to receive a full refund. After January 10th, merchandise cannot be returned to Roberts as new stock. All other return policies apply.
Our Rewards Program
Roberts and UsedPhotoPro appreciate all of our customers very much. We know that you have many, many choices when you shop and we are grateful that you have chosen to place your trust in us. And to reward you for that, we think that you should get a little something back when you shop with us! Therefore, we are very pleased to roll out an updated rewards program to not only say thank you for shopping with us, but also to thank you for sharing us with your friends and family!
Our rewards program gives you the opportunity to earn real money towards your next purchase through signing up for an account with us, shopping, leaving reviews, sharing your purchases and favorite products on Twitter, Facebook or Pinterest, and much, much more. (Hint: We make it pretty easy to earn these points...so take advantage!)
$100 = 100 Points = $1 Spent Earned Cash back
Here are a few rules and then check out our handy chart below to see how you can start earning rewards points today!
- You earn 100 points for every $100 that you spend!
- 100 points = $1 cash back to you!
- Points must be used within 6 months from the date earned, at this point they will expire and you will no longer be able to redeem them.
- There is no limit on how many points you can redeem at a time!
- You must have an account with us to earn and redeem points.
- Not all orders and purchases with Roberts will qualify to earn reward points. Purchases made for business, corporate, government or EDU accounts may not qualify for points and orders placed over the phone may not qualify. Roberts reserves the right to modify this reward policy at any time.
- Rewards points may not be used to purchase gift cards for Roberts Camera or UsedPhotoPro
Points Limits Create an Account (required to earn points) 250 One-time Send a product to a friend 5 Unlimited Have a birthday (must provide a birthday in your account) 100 Once a year automatically Like, tweet, or pin a product page 5 2 per day each Share a purchase on FB or Twitter 10 Once per day each
How We Handle Preorders
We do our best to reflect the price you will be charged to complete your purchase once stock arrives, but due to occasional changes from our manufacturers prices are subject to change until we have the item ready for delivery.
- Your preorder with Roberts adds your name to a waitlist for this equipment. You do not have to pay any money to be added to our waitlist.
- When this product arrives in our warehouse, we will contact you directly to determine if you would like to move forward with the purchase of this product.
- At that time, you will be provided with pricing and a delivery time frame.