Privacy Policy

(last update: Oct 2011)

Information we gather

The following information is gathered from our website visitors: IP address is collected from all visitors. Visitors who register on our site may choose to store personal billing and shipping information with us, and registered viewers will have purchase history and wishlists stored by us. Subscribers to our e-newsletter will have their name and email address collected.

How we use the information we gather

We use the information to enhance your visitor experience, provide you easier means of completing transactions, and provide continued customer service.

The people that are given access to this information

Your personal information (including billing and shipping information) is accessible by our web sales department and yourself. Email contact information submitted for our e-newsletters is accessible by our internet and internet marketing department.

The security measures we have in place to protect your personal information

Your information is submitted through a verified secure SSL connection with industry-level encryption. Your personal information is also stored in an encrypted state.

Use of your personal information

Your information is collected and, in cases, stored only to aid us in processing your orders and other account-related support. Roberts does not sell or distribute any customer information we collect from you. Roberts may use information provided to contact you regarding orders you have placed with us.

Our use of cookies

Our website makes use of cookies which are small digital files that are stored in your web browser that enable us to track your return visits to our website, as well as allow us to maintain cart sessions and enable our mobile interface.

Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalise your experience of our website. Cookies set by us are designed to expire on their own after reasonable amounts of time.

Additionally, 3rd party advertisers on our site may use cookies for tracking purposes.

Google, as a third party vendor, uses cookies to serve ads.

Google's use of the DART cookie enables it to serve ads to visitors based on their visit to sites they visit on the Internet.

Website visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.