Need help? Questions? Call us at 1-800-726-5544
Need help? Questions? Call us at 1-800-726-5544
Roberts Camera is happy to offer our customers a flexible financing option powered by FuturePay. It’s secure, convenient, and easy to use. Just select FuturePay when you check out so you can buy now and pay later.
You can easily apply for an account in seconds when you check out. And with monthly payments starting as low as $25/month, you can buy now and pay later for your purchases at your own pace.
At the end of every billing period you can pay your balance in full or carry your balance a month longer for as little as $5/month. Simple and transparent so you can plan for the future.
You can apply for financing without worrying about your online safety. FuturePay keeps your information secure by using the latest in fraud prevention security tools.
Questions about FuturePay services, financing, or your FuturePay account should be directed to FuturePay. Roberts Camera / UsedPhotoPro do not provide any of these services directly. To contact FuturePay, use the information here:
Roberts’ flexible financing option is powered by FuturePay.
We understand that your shipping options can sometimes be confusing and you may have questions. We hope that this explanation helps to clarify how your item will arrive to you. Above all, we make every effort to save you money and get your product to you quickly and in fantastic condition.
Due to an increased risk of fraud in the electronics industry, most items ship with signature required on delivery.
We will ship your order in the most cost effective manner available to us.
We utilize multiple carriers to get you the best rate. Those options include, but are not limited to:
ALL ORDERS ARE SUBJECT TO APPROVAL BY OUR PROCESSING DEPARTMENT. WE WILL NOTIFY YOU IN A REASONABLE AMOUNT OF TIME IF YOUR ORDER MAY BE DELAYED.
At Roberts Camera / UsedPhotoPro, we understand that sometimes you might have a change of heart and decide that you need to return your product. Therefore, we are proud to offer a 14-day Hassle Free Return Policy. If you would like to return your purchase within fourteen (14) days of receiving it, please contact our customer service department so that we may assist you and issue you a return authorization. Sending merchandise without authorization may delay your return. Items returned must be in the same condition that they were received and must include all items (including box and accessories) that they shipped with in order to be eligible for a full refund.
If there are any questions or problems with your order, please feel free to contact your salesperson or the following web services departments directly, as we will work to get you completely taken care of:
We know that during the holiday season, you might be purchasing some gifts that cannot always be properly tested out within our standard 14 day return policy. That is why during the holiday season we offer an extended return policy for your convenience! For any purchase made between Thanksgiving and Christmas Eve, please indicate in the gift message area that your purchase is a gift. This will qualify you to return any purchase made during the holiday season NO LATER THAN JANUARY 10th. Your item must be in the same condition that is was received and be returned with the receipt as well as the original packaging to receive a full refund. After January 10th, merchandise cannot be returned to Roberts as new stock. All other return policies apply.
Roberts and UsedPhotoPro appreciate all of our customers very much. We know that you have many, many choices when you shop and we are grateful that you have chosen to place your trust in us. And to reward you for that, we think that you should get a little something back when you shop with us! Therefore, we are very pleased to roll out an updated rewards program to not only say thank you for shopping with us, but also to thank you for sharing us with your friends and family!
Our rewards program gives you the opportunity to earn real money towards your next purchase through signing up for an account with us, shopping, leaving reviews, sharing your purchases and favorite products on Twitter, Facebook or Pinterest, and much, much more. (Hint: We make it pretty easy to earn these points...so take advantage!)
Here are a few rules and then check out our handy chart below to see how you can start earning rewards points today!
|Create an Account (required to earn points)||250||One-time|
|Send a product to a friend||5||Unlimited|
|Have a birthday (must provide a birthday in your account)||100||Once a year automatically|
|Like, tweet, or pin a product page||5||2 per day each|
|Share a purchase on FB or Twitter||10||Once per day each|